Phoebe Thorp

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
• Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
• Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.

Executed regular upkeep activities.

Optimized shelf space by systematically arranging merchandise.

Managed inventory to guarantee proper stock turnover.

Ensured high levels of client satisfaction.

Updated stock pricing regularly.

Arranging displays

Managed stock levels efficiently.

Provided exceptional customer service.

Delivering exceptional customer service to ensure satisfaction.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Managed time to juggle multiple tasks simultaneously with ease.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
• Plated and presented food following chef requirements.
• Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
• Transported food items from storage areas to kitchen for prepping.
• Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
• Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
• Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
• Cleaned and maintained work areas, equipment and utensils.
• Loaded dishes, glasses and tableware into dishwashing machines.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Followed food safety practices and sanitation guidelines.
• Lifted and carried heavy materials.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained composure and work quality while under stress.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Obtained cash bank and stocked service bar to prepare for operation.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Communicated with staff members to stay informed about volunteer opportunities and events.