Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoebe Young

Brisbane

Summary

I am currently Travelling around Australia with a working holiday visa, so I may only be able to work for a few months depending on circumstances… Even so, I am a hard working employee, who when back in the UK, worked as a barista in a Palace cafe so I am used to a fast paced environment. I have been told by my previous employers that i demonstrate excellent communication skills and am an effective part of the team, offering excellent customer service whilst being able to train new staff members! Along with this I am an organised and efficient worker who can work well independently or in a team setting.

Whilst in the UK, I completed my 2 year Art and Design Level 3 course (2024) and after that decided to take a gap year, in which i worked a full time job at Blenheim Palace to save to go travelling.

I have a proven track record in maintaining clean and welcoming environments at both Blenheim Palace and UE Coffee Roasters and feel that I have had good communication skills with both my co-workers and customers and work well within a team. I am experienced in customer service, allowing me to be able to handle a variety of customer situations. I adapt well to my surroundings and have been told by others that I am a fast-learner. I can manage working in a fast-paced environment well, not only proving my time management and communication skills but also that I am able to work well independently along with being trusted by my current employer to open the café in the mornings to a high standard.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Barista

Blenheim palace
Oxford
09.2022 - 09.2025
  • Prepared and served a variety of hot and cold beverages.
  • Maintained cleanliness and organization of the coffee bar area.
  • Operated espresso machines and other beverage equipment efficiently.
  • Collaborated with team members to ensure smooth service flow.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, cleaning floors and making sure the coffee area was clean.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Trained new staff on Tills, Food safety and the basics of how to work a coffee machine.

Cafe Assistant

UE Coffee Roasters
Oxford
03.2022 - 09.2022
  • Maintained cleanliness and organization of the cafe environment.
  • Engaged customers with friendly service and product knowledge.
  • Managed inventory levels and restocked supplies regularly.
  • Followed health and safety regulations when handling food items or operating machinery.
  • Assisted in preparing coffee, tea and other beverages according to customers' orders.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Supported training of new staff in cafe procedures and standards.

Education

Equivalent To ALevels - Art

Abingdon And Witney College
09.2022 - 07.2025

The Henry Box School
Witney , Oxford

Skills

  • Beverage preparation
  • Espresso machine operation
  • Food safety compliance
  • Team collaboration
  • Attention to detail
  • Time management
  • Multitasking and organization

Timeline

Barista

Blenheim palace
09.2022 - 09.2025

Equivalent To ALevels - Art

Abingdon And Witney College
09.2022 - 07.2025

Cafe Assistant

UE Coffee Roasters
03.2022 - 09.2022

The Henry Box School
Phoebe Young