Phoenix Harding
Geelong,Australia
Summary
Experienced retail worker with a strong background in providing exceptional customer service and ensuring efficient operations. Recognized for reliability and adaptability in fast-paced environments, consistently contributing to team objectives. Proficient in cash handling, customer interaction, and effective problem-solving, always prioritizing desired outcomes.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Member
Hungry Jack's
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Calendar Club Employee
Calender Club
12.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained a clean and organized retail environment, presenting products attractively to entice potential buyers.
- Boosted customer satisfaction by providing tailored retail solutions and personalized assistance.
Casual Staff
Origin Café
11.2021 - 09.2022
- Serve customs, preparing food, wait on tables & cleaning
- Shifts were 7 to 9hrs
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
Education
High School Diploma -
Maribyrnong Sporting Academy
Maribyrnong, VIC11.2024
No Degree - Year 7 To Year 10
Clonard College
Herne Hill, VIC01.2022
Skills
- Reliability and punctuality
- Strong Communication Skills
- Food Preparation
- Cash Register Operation
- Patience and Empathy
- Store Cleaning
- Product Knowledge Expertise
- Friendly and outgoing
- Active listener
- Espresso machine operation
Current Status
Just recently finished high school at Maribrnong Sports Academy, and will have completed all my exams but the 8th of November.
Volunteer Experience
Volunteer Patrol Member, Torquay SLC, 01/01/20, 12/31/21, Lifesaving Certificate
Athletic Experience
- Player, U17 Victorian State team for indoor Volleyball, State League Team for Western Districts
- Coach and Referee, Volleyball, Local Level, Geelong
- Currently go to Maribyrnong Sports Academy for volleyball
Accomplishments
I have just completed high school at Maribyrnong Sports Academy. I joined this school after being selected for the U17 Victorian State team for indoor Volleyball, where we won bronze in Bendigo. I also play volleyball at a state league team for Western districts and at a local level in Geelong, where I also coach and referee the sport. I hold a lifesaving certificate and spent two years as a volunteer patrol member with the Torquay SLC (2020 & 2021).
Timeline
Fast Food Crew Member
Hungry Jack's
06.2023 - Current
Calendar Club Employee
Calender Club
12.2022 - 01.2024
Casual Staff
Origin Café
11.2021 - 09.2022
High School Diploma -
Maribyrnong Sporting Academy
No Degree - Year 7 To Year 10
Clonard College
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