Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Phoenix Paul

Perth

Summary

Experienced in supply chain, warehouse operations, and MHE use within fast-paced distribution environments. Proven ability to lead teams, hit KPIs, and maintain high safety and compliance standards. Skilled in WMS systems, inventory control, and dispatch coordination. Strong background in retail in team leadership, customer focus, and performance-driven culture.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader/EDI – Pallet Maintenance

Apata Group Ltd
04.2025 - 06.2025

Mandeep Kaur- Former EDI Supervisor: +64 273237660

  • Supervised a team of 4–8 in a fast-paced, high-volume production environment.
  • Coordinated daily workflows across multiple sites to meet dispatch and freight deadlines.
  • Delivered practical training on pallet maintenance, safe MHE use, and standard operating procedures.
  • Worked physically demanding 10–14 hour shifts, performing repetitive manual handling tasks safely.
  • Ensured full compliance with PPE, food safety, and hygiene protocols in line with site standards.

Third-In-Charge (3IC) / Sales Assistant

Hallenstein Brothers
04.2021 - 05.2025

Jen Carr, Store Manager: +64212016590 | Jenniferc@hallensteins.com

  • Coached retail teams to consistently exceed daily and weekly sales KPIs.
  • Independently managed store operations across multiple locations when required.
  • Oversaw daily operations including opening/closing procedures, staff delegation, and shift management.
  • Maintained stock accuracy and supported inventory and back-of-house operations.
  • Trained and onboarded new team members, ensuring fast integration.
  • Built a positive, high-performing team culture in a fast-paced retail setting.

Warehouse Operator / Dispatch Coordinator

Primary Connect - Wool Worths
02.2021 - 05.2024

Naasir Peeni, Former coworker : +64 21636175

  • Operated forklifts, reach trucks, and LO order pickers in a large-scale distribution centre.
  • Used JDA WMS to manage order readiness, dispatch workflows, and resolve system issues.
  • Picked and packed high-volume retail orders accurately.
  • Liaised with Mainfreight to coordinate outbound freight and ensure on-time truck departures.
  • Maintained inventory availability and performed replenishment across multiple warehouse zones.
  • Resolved pick list and pallet movement issues to keep dispatch timelines on track.
  • Communicated clearly between warehouse and transport teams to support dispatch continuity.
  • Followed PPE, and safety protocols while consistently exceeding KPI targets.

Skills

  • LF & LO Licence
  • Inventory Management
  • WMS & RF Scanning
  • Dispatch Coordination
  • Team Leadership & Coordination
  • Manual Handling
  • KPI Achievement & Performance Under Pressure
  • Safety Compliance
  • Communication & Interpersonal Skills
  • Adaptability in Fast-Paced Environments

Certification

HRWL LF (Forklift and Reach Truck) HRWL, LO (Order picker)

Timeline

Team Leader/EDI – Pallet Maintenance

Apata Group Ltd
04.2025 - 06.2025

Third-In-Charge (3IC) / Sales Assistant

Hallenstein Brothers
04.2021 - 05.2025

Warehouse Operator / Dispatch Coordinator

Primary Connect - Wool Worths
02.2021 - 05.2024
Phoenix Paul