Summary
Overview
Work History
Education
Skills
meditation
Timeline
Generic

Sheleah Nahshon

Margaret River,WA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Natural and alternative therapies industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.

Overview

19
19
years of professional experience

Work History

Customer Service and Assistant Managment

Moon Haven
03.2016 - Current

I manage, source and order the stock in the Crystal, Tarot, books and Jewellery department.

I am highly knowledgeable about natural medicine and alternative therapies which is an added benefit when helping to direct the customer to the right product for their needs.

  • Engages in friendly conversation with customers and creates a welcoming, positive experience to better uncover individual needs
  • Responds to customer calls and emails to answer questions about products and services.
  • Trained new staff regarding company operations.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change.

Customer Service

My Earthly Treasures
01.2013 - 04.2015
  • Greeted customers offered advice and assistance to customers about crystals.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Balanced and organized cash register by handling cash, counting change.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Crystal grid displays for shop and social media

Wholefoods Cook and Customer Service

Manna Wholefoods And Cafe
01.2005 - 12.2006

Cooked beautiful wholefood recipes for lunch time

  • Greeted customers and responded promptly to customer needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

Advanced Diploma - Kinesiology

Oneill's Kinesiology College
Perth, WA
10.2018

Skills

  • Communication
  • Active Listening
  • Computer Skills
  • Customer Service
  • Interpersonal Skills
  • Leadership
  • Management Skills
  • Problem-Solving
  • Time Management
  • Transferable Skills

meditation

Sound meditation

Deep somatic embodied meditation

Timeline

Customer Service and Assistant Managment

Moon Haven
03.2016 - Current

Customer Service

My Earthly Treasures
01.2013 - 04.2015

Wholefoods Cook and Customer Service

Manna Wholefoods And Cafe
01.2005 - 12.2006

Advanced Diploma - Kinesiology

Oneill's Kinesiology College
Sheleah Nahshon