PHUC PHAM (FELIX)
Deer Park,VIC
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant.
Successful at handling tables of all sizes with accuracy and impeccable service skills.
Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
BA LUAN CHICKEN RICE
Ho Chi Minh City
01.2021 - 01.2023
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Bachelor of Business - Digital Business
RMIT
Melbourne, VIC12-2025
Skills
- Table Bussing
- Table Setting
- Order Management
- Guest Engagement
- Order Accuracy
- Exceptional customer service
- Positive and professional
- Cash Handling
- Strong Work Ethic
Languages
English
Professional
Vietnamese
Professional
Timeline
Server
BA LUAN CHICKEN RICE
01.2021 - 01.2023
Bachelor of Business - Digital Business
RMIT
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