Bachelor of Information Technology - Information Technology
James Cook University
Brisbane08-2024
Phuc Lan Phan
Brisbane,QLD
Summary
Veteran Technical Support Engineer trusted to quickly and decisively address all internal and external issues. Provides friendly responses and competent remediation. Adept manager of PCs, networks and peripherals.
Education
Google IT Support Professional Certificate - Information Technology
Google
01-2024
Skills
- Problem-Solving
- Issue Research
- Hardware Upgrades
- System Configuration Changing
- Application Installations
- Customer Service
- Product Knowledge
- Technical Support
- Technical Solutions Development
- Computer Coding
Timeline
Bachelor of Information Technology - Information Technology
James Cook University
Google IT Support Professional Certificate - Information Technology
Google
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