Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phuc (Naomi) Le

Melton ,VIC

Summary

Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Restaurant
06.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered product questions using knowledge of sales and store promotions.

Education

Year 12 -

Keilor Downs College
Keilor Downs, VIC
12.2023

Skills

  • Customer Transactions
  • Conflict Resolution Techniques
  • Call Select
  • Weight and Measurement
  • Janitorial Duties
  • Answering Customer Questions
  • Advising and Coaching
  • Sweeping and Mopping
  • Merchandise Packaging
  • Social Perception

Languages

Vietnamese
Native or Bilingual

Timeline

Customer Service Cashier

Restaurant
06.2021 - Current

Year 12 -

Keilor Downs College
Phuc (Naomi) Le