Phu Cuong Nguyen

• Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
• Plated and presented food following chef requirements.
• Operated kitchen equipment in accordance with manufacturer instructions.
• Cleaned and maintained work areas, equipment and utensils.
• Followed food safety practices and sanitation guidelines.
• Assisted in setting up and breaking down kitchen stations.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Maintained composure and work quality while under stress.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Trained new staff on food preparation and safety procedures.
• Stocked and rotated food items according to expiration dates.
• Lifted and carried heavy materials.
• Maintained high personal grooming standards and uniform presentation.
• Operated food slicers, grinders and chopper in accordance with safety guidelines.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Provided training to new team members on proper sealant application methods, contributing to their rapid integration into the workforce.
• Achieved consistent sealing quality by following standard operating procedures and guidelines.
• Resolved sealing issues promptly, minimizing downtime and maintaining productivity levels.
• Improved production efficiency through proper maintenance and calibration of sealing equipment.
• Conducted product demonstrations to highlight features and benefits, increasing customer interest.
• Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
• Assisted in setting up promotional displays to attract customer attention and boost sales.
• Streamlined checkout process, reducing wait times and improving customer satisfaction.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Prioritized helping customers over completing other routine tasks in store.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.

• Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
• Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
• Supported customer relations by providing clear communication regarding project updates and estimated completion times.
• Upheld a professional demeanor when interacting with clients leading to strong rapport building.
• Streamlined workflow processes through proper tool organization, enabling faster task completion without sacrificing quality standards.
• Performed minor wall repair, installed drywall, and applied wallpaper.
• Installed lighting fixtures to improve lighting and increase energy efficiency.
• Completed repair jobs to restore functionality to electric and plumbing systems.
• Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
• Removed and repaired carpet and wood flooring.
• Built and repaired decks, fences and sheds to improve overall appearance of homes.
• Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
• Installed cabinets and shelving units in homes and offices to provide additional space and organization.
• Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for Number square foot facility.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
• Painted walls, ceilings and other surfaces.
• Operated variety of power tools and hand tools.
• Cleared work sites of hazardous items.
• Followed safety protocols and best practices for installation, maintenance, or repair work..
• Maintained tools and equipment in good working condition.
• Trained customers on how to use, configure and maintain installed equipment.
• Disassembled broken, defective, and worn out equipment to aid with repairs.
• Installed new equipment in multiple customer locations.
• Inspected and tested machinery and equipment to diagnose malfunctions.
• Inspected and tested equipment for conformance with specifications.
• Completed preventive maintenance on machines to enhance production and maintain quality.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.

• Greeted customers and assessed needs to recommend suitable car wash services.
• Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
• Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
• Achieved customer satisfaction by providing high-quality professional service.
• Enhanced customer satisfaction by delivering efficient and thorough car wash services.
• Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
• Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
• Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
• Kept customer areas clean and tidy to maintain professional, hygienic standards.
• Maintained a clean and organized work environment, ensuring the safety of customers and employees.
• Optimized workflow by rotating between different roles within the car wash process as needed.
• Cleaned and polished vehicle interiors and exteriors to high standards.
• Assisted in training new staff members on proper car wash techniques and procedures.
• Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
• Contributed to increased sales by upselling additional services such as waxing and detailing.
• Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
• Managed car wash supplies and materials inventories for timely reordering and replenishment.
• Maintained and repaired car wash equipment to meet operational demand.
• Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
• Applied waxes and protective treatments to vehicles for high-quality finishes.
• Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
• Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
• Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
• Monitored water usage closely during each wash cycle to conserve resources while maintaining high-quality results.
• Increased repeat business with friendly and engaging interaction with customers at point of sale.
• Conducted regular maintenance checks on car wash equipment, preventing downtime and ensuring continuous operation.
• Trained new attendants on proper car wash techniques and customer service best practices.
• Applied wax treatments and protective coatings, safeguarding vehicles against environmental damage.
• Performed thorough interior cleaning, including vacuuming and window washing, for enhanced vehicle appearance.
• Provided exceptional customer service, quickly addressing and resolving any issues or concerns.
• Developed loyal clientele through consistent delivery of high-quality services and attention to detail.
• Removed dirt and debris from vehicle and equipment interiors.
• Inspected vehicles and equipment for visible damage.
• Utilized high-pressure washers to clean vehicles and equipment.
• Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
• Polished windows and mirrors of vehicles and equipment.
• Performed detailed vacuuming of interior and exterior of vehicles and equipment.
• Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
• Wiped down and polished interior and exterior surfaces.
• Applied wax and sealants to exterior of vehicles and equipment.
• Maintained records of cleaning activities.
• Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
• Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Minimized spoilage with proper use of first-in-first-out stock procedures.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
• Elevated coffee quality and consistency using precise measurements and techniques for every order.
• Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
• Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
• Developed new employee onboarding program, accelerating training process and improving new hire performance.

• Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
• Evaluated student performance and documented progress and goals.
• Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
• Supported student drivers in hands-on road training.
• Scheduled appointments with students for driving lessons.
• Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
• Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.
• Conducted regular evaluations of student performance to identify areas needing further attention or adjustment in teaching approach.
• Improved student driving skills by utilizing effective teaching methods and personalized instruction.
• Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
• Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.

• Enhanced building stability by applying layers of plaster to interior and exterior walls, ceilings, and partitions.
• Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
• Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
• Performed adeptly in challenging environments, including high ceilings and tight spaces, to deliver top-quality results.
• Applied coats of plaster or stucco to structure surfaces using trowels, brushes or spray guns.
• Maintained consistency in texture and color throughout projects using proper mixing techniques and careful application practices.
• Fostered client loyalty by providing thorough and competitive estimates for desired work.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Communicated with kitchen staff to enable accurate food preparation.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Processed orders and sent to kitchen employees for preparation.

• Picked and arranged fruit following specified instructions.
• Harvested high volumes of ripe, quality fruits from fields and orchards.
• Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
• Removed and discarded damaged fruits to improve harvest quality.

Checking Target, Big W, K Marts clothing for any faulty and packaging the clothes and loading container