Phung Quan Ta

• Delivered high-level customer service in a fast-paced hospitality setting, ensuring guests received timely support and friendly interactions.

• Supported bar operations, gaming area, and customer inquiries; praised for efficiency and professionalism.

• Developed strong communication and problem-solving skills working with diverse clientele..

• Provided fashion styling advice and curated looks for clients, enhancing shopping experience.

• Exceeded monthly sales targets by 15–20% through upselling and loyalty building.

• Developed strong product knowledge across seasonal collections and best-sellers..

• Advised clients on premium collections, including accessories and ready-to-wear.

• Maintained brand visual standards and supported exclusive product launches.

• Built lasting relationships with VIP clients, contributing to repeat business and team KPIs.

• Handled recruitment operations and assisted in talent sourcing and interview coordination.

• Gained administrative skills and attention to detail transferable to retail operations.