Phuntsho Choden
Victoria Park,WA
Summary
Experienced professional with a strong record of delivering exceptional customer service and administrative excellence. Skilled in providing comprehensive clerical support and engaging with the public. Demonstrates expertise in calendar management, scheduling, data entry, and database administration. Detail-oriented individual who consistently ensures accuracy and efficiency in all tasks undertaken.
Overview
4
4
years of professional experience
Work History
Receptionist
Crown Towers
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents
Front Office Coordinator
Menjong Diagnostic Centre
01.2022 - 09.2022
- Professional front office appearance
- Good interpersonal skills, able to deal with a wide range of situations and personalities
- A team spirit and cooperative nature
- Mature, dependable, confident, organized, and adaptable to change
- Familiar with medical terminology, and diagnoses with basic knowledge of computer applications and programs
- Maintained supply of the appropriate patient materials and forms used
- Monitored the patients as they waited in the lobby for their appointments
Receptionist
Bhutan National Bank
12.2020 - 11.2021
- Company Overview: First point-of-contact for clients of the bank with over 45 branches throughout the country
- Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments
- Greeted office visitors and provided information and assistance as needed
- Logged and kept track of all client files
- Maintain cleanliness of the lobby and front office area
- Exhibited and maintained a high degree of professionalism and decorum in all situations in addition to confidentiality, flexibility and accountability
- First point-of-contact for clients of the bank with over 45 branches throughout the country
Education
Bachelor of business - Finance, Accounting
Murdoch University
Perth, WA12.2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Administrative Support
References
- Tenzin Jamyang, Chief Credit Officer, Bhutan National Bank, 00975-17302526
- Dr Yangchen Lhamo, General Practitioner, Menjong Diagnostic Centre, 00975-77110826
- Andrew Linthorne, Manager, Crown Towers, 0433517175
Timeline
Receptionist
Crown Towers
10.2022 - Current
Front Office Coordinator
Menjong Diagnostic Centre
01.2022 - 09.2022
Receptionist
Bhutan National Bank
12.2020 - 11.2021
Bachelor of business - Finance, Accounting
Murdoch University
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