PHUNTSHO WANGMO
Perth,Australia
Summary
Results-oriented professional with a strong background in customer service and kitchen operations. Demonstrated ability to efficiently handle customer inquiries, manage cash transactions, and maintain cleanliness and organization in fast-paced environments. Proficient in food preparation, time management, and teamwork, promoting a friendly and positive attitude. Acknowledged for problem-solving, multitasking, and upholding high standards of quality and safety. Excellent communication and customer relations skills ensure smooth interactions with clients.
Overview
1
1
year of professional experience
Work History
Waitress
Globe Coffee House
01.2025 - 02.2025
- Processed customer orders and delivered meals promptly, ensuring a positive dining experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kitchen Hand
The Island at Elizabeth Quay
12.2024 - 02.2025
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads..
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy..
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Stocked and rotated food items according to expiration dates.
Domestic Cleaning
Perth Home Cleaners
12.2024 - 01.2025
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants.
- Improved client satisfaction by providing thorough and detail-oriented cleaning services.
- Utilized eco-friendly cleaning products to promote a safe and healthy home environment for clients.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Part-Time
Namsey Medical
03.2024 - 08.2024
- Served and handled customer enquiries on site
- Served at checkout, by handling cash and changes and scanning items
- Stocked shelves and applied daily sale stickers
Education
BACHELOR OF ARTS - ANTHROPOLOGY
Royal Thimphu College
Thimphu07.2023
Skills
- Friendly, positive attitude
- Customer service
- Time management
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Calm under pressure
- Multitasking
- Attention to detail
- Excellent communication
- Team collaboration
- Cleanliness
- Active listening
References
Joel ( the island at Elizabeth quay)
+61 460 734 203 - head chef
Foam ( globe coffee house)
+61 420 997 925 - owner
Jeff ( Perth home cleaners)
+61 420 270 260- supervisor
Rinchen-( Namsey pharmacy)
77658793- owner
Timeline
Waitress
Globe Coffee House
01.2025 - 02.2025
Kitchen Hand
The Island at Elizabeth Quay
12.2024 - 02.2025
Domestic Cleaning
Perth Home Cleaners
12.2024 - 01.2025
Part-Time
Namsey Medical
03.2024 - 08.2024
BACHELOR OF ARTS - ANTHROPOLOGY
Royal Thimphu College
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