Phuoc Ngo
Yagoona,NSW
Summary
Proven courier at Tam Thien Enterprise LTD, adept in leveraging GPS technology and a clean driving record for efficient package delivery. Excelled in fostering customer relationships through exceptional service, ensuring repeat business. Skilled in problem-solving and customer service, consistently met tight deadlines, enhancing client satisfaction.
Overview
4
4
years of professional experience
Work History
Courier
Tam Thien Enterprise LTD
01.2020 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
Education
Bachelor of Information Technology - Multimedia Technology
Deakin University
Melbourne, VIC11.2009
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Clean Driving Record
- Valid Driver's License
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Courier
Tam Thien Enterprise LTD
01.2020 - Current
Bachelor of Information Technology - Multimedia Technology
Deakin University
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