Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Phuong Le

Durack,QLD

Summary

Versatile accounting professional with 8 years of experience and proficiencies in account management and reporting. Offers advanced abilities with Xero and Microsoft Office. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
Certification

Work History

Accountant

DVL Accounting Pty Ltd
Eight Mile Plains, QLD
2016 - Current
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Preparation of tax returns and business acitvity statements by gathering necessary information from clients and maintaining organized files with documents related to taxes.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
  • Processed weekly payrolls through software ensuring accuracy of employee data.
  • Maintained employee payroll data and administration. Including, set-up and terminations.
  • Processed year end single-touch-payroll lodgements in compliance with government laws and regulations.
  • Delivered superior level of customer service to small business clients.
  • Created journal entries accurately and timely for month end close processes.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Complete applications for set-up of companies and trusts
  • Apply for tax registrations for different entities - individuals, partnerships, companies, and trusts

Sales Manager

Target
, QLD
2007 - 2015
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Implemented process changes designed to streamline workflow within the department.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Unloaded and loaded freight from delivery trucks with the use of pallet jacks and other material handling equipment.

Customer Service Assistant

Target
Brisbane, QLD
2003 - 2007
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Resolved customer complaints promptly and professionally.
  • Processed payments accurately and efficiently using cash registers and other point of sale systems.
  • Maintained a clean and organized work area at all times.
  • Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
  • Adhered to company standards for quality service delivery while ensuring customer satisfaction levels remain high.
  • Created merchandising plans based on customer buying habits and trends
  • Actioned merchandising plans created by head-office.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.

Education

Certificate of Completion Income Tax Course

H & R Block
Brisbane, QLD
01-2016

Certificate in Crime And Justice

Griffith University
Brisbane, QLD
01-2003

Completed Year 12

Brisbane State High School
Brisbane, QLD
01-2002

Bachelor of Commerce

Griffith University
Brisbane, QLD

Skills

  • Business Tax Planning
  • Payroll Administration
  • Tax Preparation
  • Bookkeeping
  • Payroll Processing
  • Customer Relations
  • Staff Management - Leading and Management
  • Team Member Training and Development
  • Problem Solving
  • Communication

Affiliations

  • Health and Fitness
  • Electronics - Console and PC
  • Pool/Snooker
  • Movies/Television
  • Reading

Certification

  • Xero certified

References

References available upon request.

Timeline

Accountant

DVL Accounting Pty Ltd
2016 - Current

Sales Manager

Target
2007 - 2015

Customer Service Assistant

Target
2003 - 2007

Certificate of Completion Income Tax Course

H & R Block

Certificate in Crime And Justice

Griffith University

Completed Year 12

Brisbane State High School

Bachelor of Commerce

Griffith University

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Phuong Le