Quynh Phuong Tran
Springvale,VIC
Summary
Motivated Cabin Crew skilled in anticipating and handling passengers' problems. Helps travelers have enjoyable, safe and on-schedule trips with timely assistance. Always ready for any need.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Diag lab group
Ho Chi Minh
02.2020 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Cabin Attendant
Eva Airways
06.2016 - 06.2019
- Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
- Ensured safety of all passengers by conducting thorough cabin checks and adhering to strict protocols.
- Maintained a clean and organized cabin environment for the comfort of passengers during flights.
- Managed inflight emergencies by following established procedures and working closely with crew members.
- Demonstrated excellent communication skills while interacting with passengers from diverse backgrounds and cultures.
- Conducted pre-flight briefings to ensure seamless coordination among crew members, maximizing efficiency during the flight.
- Provided personalized assistance to passengers with special needs, ensuring their comfort throughout the flight experience.
- Assisted in serving meals and beverages according to dietary preferences, ensuring an enjoyable dining experience for all passengers onboard.
- Educated passengers about emergency equipment usage and safety procedures during pre-flight announcements, promoting a safe travel environment.
- Provided boarding assistance to elderly, sick or injured people.
- Kept close eye on passenger behavior and watched for injuries, illnesses and disputes.
- Served passengers food and beverages and dispensed items for comfort and entertainment.
- Collaborated with fellow crew members for efficient workflow and optimal customer satisfaction.
Education
Bachelor Of Business Admin. - Hotel Management
Huflit University
Ho Chi Minh City, Vietnam09.2015
Skills
- Exceptional communication
- Cultural Sensitivity
- Emergency response training
- Security awareness
- Customer Service
- Hospitality service expertise
- Strong Work Ethic
- Crew Coordination
- Airline Operations
- Teamwork and Collaboration
- Reliability
- Time management abilities
Timeline
Front Desk Receptionist
Diag lab group
02.2020 - 01.2022
Cabin Attendant
Eva Airways
06.2016 - 06.2019
Bachelor Of Business Admin. - Hotel Management
Huflit University
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