Quynh Phuong Tran

Eva Airways

06.2016 - 06.2019

Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
Ensured safety of all passengers by conducting thorough cabin checks and adhering to strict protocols.
Maintained a clean and organized cabin environment for the comfort of passengers during flights.
Managed inflight emergencies by following established procedures and working closely with crew members.
Demonstrated excellent communication skills while interacting with passengers from diverse backgrounds and cultures.
Conducted pre-flight briefings to ensure seamless coordination among crew members, maximizing efficiency during the flight.
Provided personalized assistance to passengers with special needs, ensuring their comfort throughout the flight experience.
Assisted in serving meals and beverages according to dietary preferences, ensuring an enjoyable dining experience for all passengers onboard.
Educated passengers about emergency equipment usage and safety procedures during pre-flight announcements, promoting a safe travel environment.
Provided boarding assistance to elderly, sick or injured people.
Kept close eye on passenger behavior and watched for injuries, illnesses and disputes.
Served passengers food and beverages and dispensed items for comfort and entertainment.
Collaborated with fellow crew members for efficient workflow and optimal customer satisfaction.

Summary