Phuong Anh Hoang
Cabramatta West,NSW
Summary
Proactive and customer-focused, adept at multitasking and maintaining cleanliness, honed at An Viet Restaurant and Mumu Life. Excelled in team collaboration and cash handling, ensuring efficient service and positive guest experiences. Demonstrated exceptional attention to detail, significantly enhancing shopping and dining environments.
Overview
2
2
years of professional experience
Work History
Waitress and Cashier
An Viet Restaurant
11.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Retail Worker
Mumu Life
09.2023 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor of Nursing -
TAFE NSW
NSWSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Cash handling
- Attention to detail
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary
Available
- Monday : Unavailable
- Tuesday : Full
- Wednesday : Full
- Thursday : Full
- Friday : Unavailable
- Saturday : Full
- Sunday : Unavailable
Timeline
Retail Worker
Mumu Life
09.2023 - 11.2023
Waitress and Cashier
An Viet Restaurant
11.2022 - Current
Bachelor of Nursing -
TAFE NSW
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