Phuong H Nguyen
Bendigo
Summary
Enthusiastic and skilled knowledgeable about shipping and receiving, inventory management and carrier relations with can do attitude. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Experienced picker well-versed in quality assurance, storage procedures and cycle counting. Motivated and energetic team player with 1 years' experience in store manager in hospitality settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Store Manager
Lucas Group
06.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained new employees on proper protocols and running warehouse standards.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Maintained strong supplier relationships, ensuring product quality and timely deliveries.
- Identified opportunities for cost reductions through analysis of market trends and price fluctuations.
- Contributed to weekly budget or monthly budget planning by providing accurate forecasting data related to procurement expenditures.
Warehouse Delivery Driver
Jun Pacific
07.2020 - 06.2023
- Loaded truck and properly secured items to prevent damage for over per deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Collected payments for completed deliveries and services daily if required
- Reported customer questions, issues and complaints to management.
- Submitted receipts and money received from deliveries at end of each shift.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and team members.
- Maintained accurate inventory records for streamlined warehouse operations and improved customer satisfaction.
Picking Packer
I PANTRY Company
07.2020 - 12.2020
- Printed labels, packaged boxes and loaded into outbound containers.
- Documented production information via daily system logs and discussed non-conformance issues with management.
- Graded and packaged finished products every shift, transporting items for additional processing, storage or shipment off-site.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Quickly and properly wrapped and boxed and items, maintaining uniformity to meet fulfillment targets.
- Checked packing slips and other documentation to appropriately box items requested by client.
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Food Production Worker
Markur company
03.2020 - 12.2020
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Graded and packaged also finished products every shift, transporting items for additional processing, storage or shipment off-site.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Removed items from shelves or storage bins and scanned tags.
Chef
Shanklin Cafe
03.2019 - 03.2020
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Grilled meats and seafood to customer specifications.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Worked on salads, desserts and meat preparation for head chef to increase kitchen speed.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Prep Cook
Au79
11.2018 - 03.2019
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Cook
Sen On Madison
05.2017 - 11.2018
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Verified proper portion sizes and consistently attained high food quality standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Ordered and received products and supplies to stock kitchen areas.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Prepared food items to meet recipes, portioning, cooking and wastage control
Sales Assistant
Camberwell Market
12.2014 - 01.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained records related to sales, returns and inventory availability.
- Provided pricing information to customers regarding specific products.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Pizza Maker and Delivery
Encore Pizza
01.2013 - 06.2014
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Cleaned food preparation areas, tools and equipment.
Education
Diploma - IT
Swinburne University
Hawthorn2013
Skills
- Lead activities with the warehouse team to identify and resolve inventory issues
- Enquire,Receive and Process the order
- Employee training and development
- Hourly Shift Management
- Order picking and processing
- Commercial driving and route logs
- Advance skill with Computing specialty Microsoft Office and Purchase system software
- Attention to detail & advanced warehouse management system skills
- Attention to detail & advanced warehouse management system skills
Timeline
Store Manager
Lucas Group
06.2023 - Current
Warehouse Delivery Driver
Jun Pacific
07.2020 - 06.2023
Picking Packer
I PANTRY Company
07.2020 - 12.2020
Food Production Worker
Markur company
03.2020 - 12.2020
Chef
Shanklin Cafe
03.2019 - 03.2020
Prep Cook
Au79
11.2018 - 03.2019
Cook
Sen On Madison
05.2017 - 11.2018
Sales Assistant
Camberwell Market
12.2014 - 01.2016
Pizza Maker and Delivery
Encore Pizza
01.2013 - 06.2014
Diploma - IT
Swinburne University
Similar Profiles
Dion VanninayakeDion Vanninayake
Bar Manager at Lucas GroupBar Manager at Lucas Group
RUBY BERMANRUBY BERMAN
Restaurant Hostess at Lucas GroupRestaurant Hostess at Lucas Group
Madeleine Paige LivelyMadeleine Paige Lively
Front of House Employee at Lucas GroupFront of House Employee at Lucas Group