Phuong Thao Ngo
Melbourne,VIC
Summary
Dedicated volunteer and aspiring digital marketing professional with strong customer service, teamwork, and organizational abilities. Experienced in event coordination and interactive content creation, with a proven ability to engage diverse audiences. Skilled in developing creative solutions, and fostering collaboration to achieve project success.
Overview
6
6
years of professional experience
Work History
Volunteer
RMIT Tourism and Hospitality Club
Ha Noi
02.2024 - 05.2025
- Approached attendants and engaged in conversation using effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Worked closely with security personnel to ensure safety of all individuals attending or participating in an event.
- Organized and distributed promotional material to potential customers at the event site.
- Managed crowds and monitored safety during performances.
- Provided information about the event and answered questions from attendees.
Volunteer
RMIT University
Ha Noi
10.2024 - 11.2024
- Operate team-building exercises and games to entertain and educate participants.
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Attended weekly meetings to discuss progress and future initiatives.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Content Lead
Scribbles Project
Ha Noi
06.2019 - 07.2020
- Identified the core theme and public image of the project.
- Facilitated daily activities, ensuring a safe, inclusive, and fun environment for attendants of diverse backgrounds.
- Advised other departments on how best to use their resources for effective storytelling techniques.
- Developed engaging activities to entertain and educate children, such as storytelling, shows, magic tricks, and music.
- Worked collaboratively with other content educators to create unique experiences for learners.
- Arranged games and challenges for the annual Reunion Race of the project.
Education
BBA - Digital Marketing
RMIT University
Melbourne, VIC04-2027
Skills
- Time management
- Event setup
- Team collaboration and leadership
- Technical and digital proficiency
- Storytelling development
- Analytical and problem-solving skills
- Interest in interactive experiences
- Continuous learning mindset
Languages
Vietnamese
Native/ Bilingual
Accomplishments
- Content Lead - Psychology Project
- Content Lead Assistant - Short movie contest
Timeline
Volunteer
RMIT University
10.2024 - 11.2024
Volunteer
RMIT Tourism and Hospitality Club
02.2024 - 05.2025
Content Lead
Scribbles Project
06.2019 - 07.2020
BBA - Digital Marketing
RMIT University
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