Phu Thinh Le
NOLLAMARA,WA
Summary
Dynamic food service professional with a strong focus on customer satisfaction at Little Donkey Corner. Proven ability to enhance dining experiences through effective communication and attention to detail. Recognized for increasing table turnover by streamlining service processes while maintaining a clean and inviting atmosphere. Adaptable and reliable, with a commitment to excellence in every interaction.
Offering a positive attitude and willingness to learn and grow in a dynamic environment. Brings understanding of effective customer service and ability to handle transactions and maintain cleanliness. Ready to use and develop communication and multitasking skills in a specific role.
Overview
3
3
years of professional experience
Work History
Food Waiter
Little Donkey Corner
08.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Education
Bachelor of Commerce - Finance
Curtin University
Bentley11-2026
Diploma - Commerce
Curtin College
Bentley, WA07-2024
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Memory retention
- Reliable and responsible
- Adaptable and flexible
- Attention to detail
- Customer service
- Decision-making
- Cultural sensitivity
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Food Waiter
Little Donkey Corner
08.2022 - Current
Bachelor of Commerce - Finance
Curtin University
Diploma - Commerce
Curtin College
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