Emma Rose McKay
Perth,Australia
Summary
Experienced Dental Assistant with a strong commitment to patient safety and comfort, bringing over 8 years of expertise in chairside duties, sterilization, and patient education. Demonstrates advanced coordination and analytical thinking skills, enhancing clinic efficiency and patient satisfaction. Known for compassionate support work and innovative approaches to inventory management and digital record-keeping, aspiring to leverage these skills in a forward-thinking healthcare environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Clear choice dental
02.2021 - Current
- Assist dentists in procedures, ensuring patient comfort and safety
- Maintain dental equipment and sterilize instruments, enhancing clinic efficiency
- Manage patient records accurately, improving appointment scheduling and follow-ups
- Educate patients on oral hygiene, contributing to improved dental health outcomes
- Assist dentists in procedures, manage patient records, and sterilize equipment
- Coordinate with team to ensure smooth workflow and patient comfort
- Streamline appointment scheduling, reducing wait times and improving patient satisfaction
- Implement efficient inventory management system
- Meticulously prepare treatment rooms, ensuring all necessary instruments are readily available
- Maintain accurate patient charts and dental histories
- Provide compassionate care to anxious patients, explaining procedures and offering reassurance
- Assist in post-treatment care and education
- Propose and implement digital record-keeping system, enhancing data accessibility and reducing paper waste
- Suggest ergonomic improvements for staff comfort
Cabin Crew Member
Aerlink
Perth, WA
05.2023 - 12.2024
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Replenished supplies in lavatories throughout the flight as needed.
- Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
- Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Helped passengers feel comfortable by providing requested items and answering questions.
- Offered in-flight entertainment to passengers, operating audio, and video equipment to deliver seamless experiences.
Apprentice Hairdresser
plaus hairsalon
01.2021 - 12.2021
Support Worker
Nasha
05.2019 - 11.2020
- Assisted clients with maintaining personal connections by gathering information and typing up their correspondence
- Provided companionship throughout day, engaging clients in conversation and activities
- Maintained safe and clean patient environment
- Assisted clients with bathing and dressing to promote good personal hygiene
- Observed self-administration of medications to adhere to medication regimen
- Cooked meals based on nutritional requirements and special diets
- Performed routine housekeeping, including making beds, doing dishes, and sweeping
- Followed agency policy and procedures in administering care to clients
- Transported clients to doctor's offices and grocery stores
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks
Front Counter Crew Member
hungry jacks
04.2017 - 06.2019
- Reviewed and processed required documents, obtaining customer signature and verifying proper identification
- Greeted customers and identified rental needs
- Informed customers about rental availability, insurance options, and service timelines
- Provided completed contracts, receipts, and keys
- Completed required paperwork such as rental reservations and contracts
- Utilized downtime to perform routine tasks, preventing service delays
- Completed all assigned tasks prior to shift end
- Kept work area organized and clutter-free
- Managed client appointments, enhancing scheduling efficiency and client satisfaction
- Assisted head stylist, gaining advanced techniques and improving client service quality
- Increased client base by promoting services and showcasing results on social media
- Provided personalized hair treatments, boosting customer satisfaction and retention
- Maintained salon cleanliness, ensuring a professional and welcoming environment
- Elevated salon's professional image through meticulous cleaning, efficient client scheduling, and personalized customer service, enhancing overall experience
- Optimized salon operations by mastering hair treatment techniques, product recommendations, and staying current with industry trends
Real Estate Assistant
GHD property services
01.2015 - 03.2018
- Obtained necessary signatures on listing agreements and disclosures
- Organized and coordinated showings and managed follow up feedback
- Oversaw appointment scheduling and calendar maintenance for team members
- Handled day-to-day needs and special projects with good multitasking and research skills
Education
High School Diploma -
St Norbert College
Perth, WA01.2025
Skills
- Set appointments
- Organize files
- Customer relations
- Prioritization
- Public speaking
- Creative thinking
- Time management
- Coordination
- Multitasking
- Analytical thinking
- Teamwork
- Problem-solving
- Research
- Task prioritization
- Safety protocols
- Compassionate care
- Digital record-keeping
- Patient education
- Inventory management
- Process optimization
- Quality assurance
Certification
- RSA certification
- CPR/ First Aid certification
Languages
French
Timeline
Cabin Crew Member
Aerlink
05.2023 - 12.2024
Dental Assistant
Clear choice dental
02.2021 - Current
Apprentice Hairdresser
plaus hairsalon
01.2021 - 12.2021
Support Worker
Nasha
05.2019 - 11.2020
Front Counter Crew Member
hungry jacks
04.2017 - 06.2019
Real Estate Assistant
GHD property services
01.2015 - 03.2018
High School Diploma -
St Norbert College