Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phyllis Lila

Wollert

Summary

Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Lash Technician

Invidious Lashes
06.2023 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Educated clients on how to clean and maintain lash extensions.

Carer

Full Time Mum
01.2002 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained entire family's schedule and organized events.

Customer Service

Symphony Cafe
01.2004 - 01.2007
  • Collaborated with other areas to provide quality, seamless customer service.
  • Provided exceptional customer service, addressing concerns promptly and accurately.
  • Exceeded performance expectations, receiving recognition for outstanding customer service skills.
  • Delivered exemplary customer service to customers and colleagues.
  • Enhanced company reputation by providing exceptional customer service and support.

Education

High School Diploma -

Chifley College - Bidwill Campus
Bidwill, NSW
12.2002

Skills

  • Reliability and punctuality
  • Adaptable and Flexible
  • Patience and understanding
  • Confidentiality and Privacy
  • Housekeeping abilities
  • Physical Strength
  • Transportation Assistance
  • Daily living assistance

Languages

Samoan
Native or Bilingual

Timeline

Lash Technician

Invidious Lashes
06.2023 - Current

Customer Service

Symphony Cafe
01.2004 - 01.2007

Carer

Full Time Mum
01.2002 - Current

High School Diploma -

Chifley College - Bidwill Campus
Phyllis Lila