Pia Moik
Murrumbeena,VIC
Summary
Currently an independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules at all times. Adept in caring for up to 3 children while preparing meals and managing personal, medical and educational activities for each child. Worked as a school companion, bartender and also as a Bakery clerk before.
Overview
3
3
years of professional experience
Work History
Au Pair
Host Family
Murrumbeena, VIC
09.2023 - 06.2024
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved children''s language skills through engaging conversations and interactive language games.
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Assisted with housework such as laundry and cooking.
School Companion
Arbeiter-Samariter-Bund Germany
Ulm Germany
09.2022 - 07.2023
- Helping child with autism to manage the daily school life.
- Accompany the child through emotional challenges and giving her the support she needed.
- Assisted child with daily school activities, promoting independence and dignity.
- Ensured safety of child through diligent monitoring of their physical and emotional needs.
- Supported parents by maintaining clear communication about their child’s one''s progress and overall health status.
Bartender
Die Halle
Ulm Germany
09.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bakery Clerk
Bakery Bayer
Ulm Germany
06.2021 - 07.2023
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped train new employees on equipment usage and customer service best practices.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Abitur - Highschool
Anna-Essinger-Gymnasium
Ulm Germany07.2023
Skills
- Cultural immersion
- Household operations
- Reliability
- Problem-Solving
- Time management abilities
- Teamwork and Collaboration
- Dependable and Responsible
- Organizational Skills
- Effective Communication
- Emotional Support
- Cleaning and sanitation
- Patience and understanding
- Empathy
- Customer Service
- Customer Needs Assessment
Timeline
Au Pair
Host Family
09.2023 - 06.2024
School Companion
Arbeiter-Samariter-Bund Germany
09.2022 - 07.2023
Bartender
Die Halle
09.2022 - 07.2023
Bakery Clerk
Bakery Bayer
06.2021 - 07.2023
Abitur - Highschool
Anna-Essinger-Gymnasium