Pia Sandrock

• Developed strong relationships with key industry players, enhancing company reputation and market presence.
• Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
• Drove team revenue totals by achieving forecasted sales targets.
• Increased product sales opportunities by effectively communicating technical specifications and benefits to potential clients.
• Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
• Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly.
• Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses. This also leveraging information from field trials and consistent product testing.
• Proactively managed client correspondence and recorded tracking and communications.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Maintained sales tracking reports to support operational enhancements and implement corrective actions.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.

• Executed a marketing analysis project for an agribusiness firm exploring international market expansion.
• Analyzed third-party data and investigated new growth opportunities.
• Conducted regular competitive analysis to stay informed on industry trends and adjust expansion strategies accordingly.
• Conducted trend forecasting and analysis.

• Company Overview: (Packing Warehouse Located in Angol, Chile)
• Built strong relationships with the regulatory entity (Department of Agriculture and Forestry, Chile), fostering open communication channels to proactively resolve issues and manage regulatory changes.
• Championed change management efforts related to new or updated regulations, minimizing disruption to ongoing operations.
• Advised executive leadership on emerging regulatory trends and their potential business impact, enabling agile decision-making and implementing necessary changes across the production chain, from field operations to packing and shipping processes.
• Addressed compliance issues by developing and implementing corrective action plans to the production chain.
• Implemented effective compliance policies and procedures to meet regulatory requirements.
• Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
• Investigated potential compliance violations and reported findings to senior management.

• Product & Production Manager for Apple & Cherry Tree Nursery, overseeing key activities in the production chain and driving sales development.

Identify Sales Opportunities:

• Conduct market research to identify potential customers and target industries.
• Analyse customer needs and requirements to determine suitable products or services.
• Stay updated on industry trends, competitor activities, and technological advancements, includes attending industry events and conventions

2. Develop Sales Strategies:

• Develop and implement strategic sales plans to meet sales targets and objectives.
• Identify key accounts and establish strong relationships with existing and potential customers.
• Collaborate with sales and marketing teams to develop effective sales strategies and promotional campaigns.

3. Product Knowledge and Demonstration:

• Acquire in-depth knowledge of the technical aspects and features of the products or services being offered.
• Conduct product demonstrations and presentations to customers, showcasing the value and benefits of the offerings.
• Address customer inquiries and provide technical support, ensuring a thorough understanding of the product capabilities.

4. Customer Relationship Management:

• Build and maintain strong relationships with key customers, understanding their needs and fostering long-term partnerships.
• Regularly communicate with customers to assess satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
• Provide after-sales support and ensure timely resolution of customer issues or complaints.

5. Sales Negotiation and Closing:

• Negotiate pricing, terms, and conditions of sales agreements in accordance with company.
• Handling policies and profitability targets.
• Prepare and submit sales proposals, quotations, and tenders, adhering to customer requirements and deadlines.
• Close sales deals and secure customer commitments, ensuring accurate order processing and documentation.

6. Sales Reporting and Analysis:

• Monitor sales performance, analyze sales data, and generate regular reports for management.
• Identify trends, opportunities, and challenges in the market and provide recommendations for improvement.
• Forecast sales projections and contribute to the development of sales budgets and targets.

7. Technical Support and Collaboration:

• Collaborate with technical teams to provide pre-sales and post-sales technical support to customers.
• Liaise with internal departments, such as production, and logistics, to ensure timely delivery and customer satisfaction.
• Participate in trade shows, industry conferences, and networking events to expand the customer base and promote the company's products.

8. Production Management

• Managed multiple nursery production lines of different tree species concurrently, ensuring timely completion and adherence to budget.
• Delivered direct feedback to senior management regarding project visibility and status.
• Developed and managed a calendar of agrochemical treatments and field activities, coordinating with monitoring teams to optimize application timing.
• Estimated labor requirements to support anticipated workload. Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
• Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
• Managed a core team of 20 and seasonal workforce scaling up to 120.
• Managed internal operational standards and productivity targets.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Sourced materials to keep up with production goals and meet customer demands.
• Reduced waste and material costs by optimizing resource allocation and inventory management. Implemented a protocol for material reuse and the return of obsolete materials, minimizing leakage to unauthorized channels. Periodic reviews of agrochemical validity and tools status.
• Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.

• Wide range of fruit inspection (mandarins, oranges, grapes, blueberries, cherries, stone fruits).
• Inspected quality of products, taking note of functionality, appearance and other specifications to generate reports detailing quality of product and defect rates upon arrival
• Daily reading of thermographs to ensure that postharvest and transportation conditions of produce remain at appropriate standards
• Random checks of containers following the transport log, with an established percentage per produce type and destination.

• Assisted with account reviews and preparation for account reviews. Performance analysis: Evaluate the account’s profitability, risks, and trends.
• Ensured production forecast accuracy and pricing alignment with cost structures.
• Developed and analyzed various budgets for new potential production line.
• Drafted financial reports to support comprehensive investigations.

• Inspected maize and sunflower fields, validating production outcomes and verifying compliance with submitted records
• Ensured compliance with industry & government regulations through meticulous attention to detail during inspections of maize and sunflower crops for seed production
• Delivered detailed reports on findings from inspections to government department, helping understand areas requiring attention or improvement in order to maintain regulatory compliance.

• Researched developments in trade agreements with the U.S. (2003-2012), EU (2003-2012), and South Korea (2004-2012) from the perspective of the forestry and agricultural sector.
• The focus of the research and main work was analyzing the evolution of trade flows between the involved countries to assess actual benefits and identify potential improvements, such as tariff reductions and enhancements in Chilean customs procedures.
• Worked with the Foreign Trade Information System (SICE in Spanish), a government database software program, to manage and analyze trade key information.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a government office, applying learned concepts of agribusiness (market trends, import and export analysis) directly into relevant work situations, linked to industry analysis.