Summary
Work History
Education
Skills
Languages
Timeline
Generic
PIA TURNER

PIA TURNER

Manly

Summary

Dynamic professional with extensive experience in event logistics and customer service, notably at JLL. Proven track record in managing successful events and enhancing client relationships. Skilled in Microsoft Office and project management, I excel at driving engagement through social media and delivering exceptional results in fast-paced environments.

Work History

Community Associate

JLL
Sydney
  • Manage customer relationships, phone inquiries, and administrative tasks
  • Coordinate event setup and execution including supplier liaison, catering setup, and food/office supplies stocktaking
  • Handle room bookings, maintain spreadsheet systems, and process invoicing

Events & Administrative Coordinator

Freelance
Sydney
  • Launched markets and events from concept to execution across multiple countries.
  • Designed promotional campaigns using Canva and Meta Ads, driving attendance through social media and local partnerships.
  • Managed end-to-end event logistics including venue sourcing, vendor coordination, and supplier relations.

Business Owner

Dulceira Bakery
Sydney
  • Plan and deliver catering for private events and community markets, ensuring a high-quality client experience.
  • Create and execute digital marketing campaigns (social media, Canva visuals, basic ads) to attract and retain customers.
  • Organise and participate in local markets and pop-ups to increase brand visibility and sales.

Online Sales & Leasing Specialist

Uniplaces
Remote
  • Engaged and qualified student leads via social media to drive conversions
  • Developed and maintained strong client and landlord relationships to boost customer satisfaction and retention.
  • Utilized CRM to track interactions and optimize sales and support processes.
  • Remote

Front of House Manager

GIG
Ericeira
  • Assisted with event logistics, group bookings, and the training of new front-of-house staff.
  • Managed the reservation system, took bookings over the phone and online, and maintained an accurate waitlist.
  • Addressed guest inquiries, accommodated special requests, and resolved complaints promptly and courteously.

Education

Business Course -

Harvard Business Publishing
01-2024

Affiliate Marketing Course -

The Freedom Formula
01-2023

Digital Marketing Course -

Google Open University
01-2021

International Gastronomy Degree -

Inacap University
01-2016

Diploma - Education

San Sebastian University
01-2014

Skills

  • Microsoft Office
  • Customer service
  • Organizational skills
  • Communication skills
  • Event logistics
  • Project management
  • Social media engagement

Languages

  • Spanish, Native
  • English, Fluent
  • Portuguese, Fluent

Timeline

Community Associate

JLL

Events & Administrative Coordinator

Freelance

Business Owner

Dulceira Bakery

Online Sales & Leasing Specialist

Uniplaces

Front of House Manager

GIG

Business Course -

Harvard Business Publishing

Affiliate Marketing Course -

The Freedom Formula

Digital Marketing Course -

Google Open University

International Gastronomy Degree -

Inacap University

Diploma - Education

San Sebastian University

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PIA TURNER