Overview
Work History
Education
Skills
Reference
Timeline
Generic

Pichaya Sawanglok

Carindale,QLD

Overview

7
7
years of professional experience

Work History

Supervisor

Thai Legend
10.2021 - Current
  • Provided friendly customer service in a fast paced environment that operates on multiple platforms including over the phone, at the counter and three different online applications.
  • Resolved customer issues and queries in a quick and professional manner.
  • Ensured that restaurant activities run smoothly as the main communicator between the kitchen hands, other cashiers and delivery drivers.
  • Trained new team members on customer service and restaurant procedures.
  • Handled cash and EFTPOS transactions.

Cashier/Kitchen Hand

Wynnum West Bakery and Cafe
11.2020 - 09.2021
  • Worked efficiently in a fast paced environment through multi-tasking and maintaining focus to ensure customers orders are fulfilled correctly.
  • Responsible for counting cash float at the beginning and end of shifts.
  • Assisted kitchen in preparation of food and drinks throughout the day.
  • Performed daily opening and closing duties including restocking supplies and cleaning tables and chairs.

Cashier/Waitressing

Green Paw Paw Thai Restaurant
01.2018 - 04.2018
  • Provided friendly customer service and catered orders to customer’s requests.
  • Assisted kitchen hand in taking orders and serving food.
  • Processed payments using cash register and POS system.
  • Maintained a professional attitude and worked collaboratively with other team members.

Education

Balmoral State High School
10-2020

Skills

  • Excellent communication skills: I have cultivated interpersonal skills from my previous work experience, allowing me to effectively communicate with my colleagues and customers in a professional manner
  • Adaptable and Flexible: I am able to adjust to changes, open to receiving constructive criticism, and willing to take on new/challenging tasks that will further enhance my skill set
  • Reliable team member: I am enthusiastic, hardworking and will put in 100% effort to achieve the best for the organization I work for
  • Teamwork skills: I can work effectively independently and with others, ensuring that there is shared understanding and clear communication when working in a group environment

Reference

Patcharee Mandhatupalin (Joy) - Restaurant Manager

Mobile: 0498 782 995

Email: joyjy17@hotmail.com


Niratcha Pinyakit - Supervisor at Green Paw Paw Thai Restaurant 

Mobile: 0426 778 439

Email: view.piny@gmail.com

Timeline

Supervisor

Thai Legend
10.2021 - Current

Cashier/Kitchen Hand

Wynnum West Bakery and Cafe
11.2020 - 09.2021

Cashier/Waitressing

Green Paw Paw Thai Restaurant
01.2018 - 04.2018

Balmoral State High School

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Pichaya Sawanglok