Pierre Kassouf
Luddenham,Australia
Summary
Entrepreneur and business owner with over 22 years of experience in successfully operating and growing a self-owned business. Proven expertise in customer service, client support, and account management, complemented by strong problem-solving and troubleshooting abilities that drive proactive systems to prevent operational issues. Skilled in training, motivating, and supervising teams to exceed performance goals while maintaining a focus on accuracy and compliance in auditing, payroll processing, and inventory management. A collaborative team player with exceptional interpersonal and communication skills, dedicated to supporting organizational growth through strategic business development and effective customer relationship management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director
Cassandras on the Park
01.2016 - Current
- Planning, Execution, and Development
- Assisted this business from Ideation to Operational phase. And later recruitment, training, assessment & evaluation of staff.
- Financial Controller for a period of time.
- Preparation, submission, and reviews of tenders
Owner/Director
Precise Coating Solutions
01.2003 - Current
- Company Overview: Formerly St Mary's Automotive Smash Repairs
- Supervisor of panel beaters - Ensuring constant workflow as vehicles enter, process, and exit the repair cycle prior to paint. Ensuring strict timelines are adhered to
- Head of spray painting department - Ensuring all processes of the spray painting cycle including prep, paint, and refinishing are undertaken to the utmost highest standard. Ensuring strict timelines are adhered to
- Inventory Control Supervisor – procuring parts and materials in a timely manner
- Quality Assurance Controller - Ensuring all processes involved in the repair cycle are aimed at quality. This keeps the team focused on ensuring all designated objectives are meeting and exceeding customers/ companies expectations. And compliance to OEM specifications.
- Safety Coordinator - Ensuring safe work practices are understood and enforced within the workplace
- Ensuring teams successfully undertake their tasks in a safe manner
- Estimating and Accounts Management
- Human Resources - selecting, training and developing teams of staff.
Machine Operator
Loscam, Wetherill Park
01.2002 - 01.2003
- Responsible for machinery involved in sorting and repairing of wooden pallets
- Meeting quotas, ensuring accurate repairs were undertaken in a safe and timely manner
Spray Painter
R.E Batger, Granville
01.2001 - 01.2002
- Ensuring the correct sealing and finishing of wooden furniture was completed in the set timelines
- Time management delivery as the painting within this company was often the final process prior to delivery
Customer Service
McDonalds, St Marys South
01.1997 - 01.1999
- Food preparation
- Cleaning
- Cash handling
Education
Higher School Certificate -
St Marys Senior High School
01.2000
Post Graduate Master Degree of Business Administration - EMBA
University of Western Sydney
Certificate IV - training and Assessment
Management Institute of Australia
Bachelor of Business Management - Marketing
University of Western Sydney
01.2003
Certification
- Executive Masters of Business Administration (EMBA)
- Certificate IV Training assessment evaluations
- Trade certificate motor vehicle painter
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Director
Cassandras on the Park
01.2016 - Current
Owner/Director
Precise Coating Solutions
01.2003 - Current
Machine Operator
Loscam, Wetherill Park
01.2002 - 01.2003
Spray Painter
R.E Batger, Granville
01.2001 - 01.2002
Customer Service
McDonalds, St Marys South
01.1997 - 01.1999
Post Graduate Master Degree of Business Administration - EMBA
University of Western Sydney
Certificate IV - training and Assessment
Management Institute of Australia
Bachelor of Business Management - Marketing
University of Western Sydney
Higher School Certificate -
St Marys Senior High School
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