Pimchanok Ekakul
Carindale,QLD
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
4
4
years of professional experience
Work History
Barista
Smoked Paprika Paddington
03.2022 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Restaurant Manager
Thai Hometown Restaurant
02.2023 - 01.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Food and Beverage Attendant
Treasury Casino and The Star Casino
01.2021 - Current
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Take a good care of high tier members by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained clean and organized bar to comply with hygiene and health regulations.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Adhered to Health regulations guidelines consistently, maintaining a safe and sanitary working environment at all times.
Education
Bachelor of Dental Prosthetic
TAFE Queensland
QLD01-2028
Skills
- Guest services
- Customer relations
- Reliability and punctuality
- Adaptability under pressure
- Beverage preparation
- Staff leadership
- Problem-solving
- Clear communication
- Cash register operation
- Analytical thinking
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Restaurant Manager
Thai Hometown Restaurant
02.2023 - 01.2024
Barista
Smoked Paprika Paddington
03.2022 - 07.2022
Food and Beverage Attendant
Treasury Casino and The Star Casino
01.2021 - Current
Bachelor of Dental Prosthetic
TAFE Queensland
Similar Profiles
Bwaringa TietaBwaringa Tieta
Trainee Grower at Southern Paprika LtdTrainee Grower at Southern Paprika Ltd
Ava JaunceyAva Jauncey
Pharmacy Assistant at Paddington Compounding PharmacyPharmacy Assistant at Paddington Compounding Pharmacy
Bishal DawadiBishal Dawadi
Chef at The Village INN Paddington BistroChef at The Village INN Paddington Bistro