Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ping-Ting Lui

Tarneit ,VIC

Summary

Dynamic and compassionate professional with experience at Saint Albans SUPA IGA and First Support Australia. Skilled in vital signs monitoring and effective communication, I excel in fostering independence and resolving client concerns. Committed to delivering exceptional care and maintaining high standards, I ensure safety and well-being for all clients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Saint Albans SUPA IGA
St Albans , Victoria
12.2014 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.

Personal Care Assistant in the Community

First Support Australia
Braybrook, Victoria
10.2021 - 06.2022
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Assessed changes in condition or behavior of the client which may require further medical attention.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Educated family members about proper techniques for caring for the client at home.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Drove clients to doctors' appointments and social outings.

Education

Bachelor of Nursing - Nursing

Australian Catholic University
Fitzroy, VIC
12-2025

Skills

  • Vital signs monitoring
  • Time management
  • Communication skills
  • Problem solving
  • Cleaning and sanitizing
  • Patient assessment
  • Reports and documents
  • Empathy and compassion
  • Cultural competence
  • First aid
  • CPR

Certification

  • Certificate III Individual support (Ageing and Disability)
  • Working with Children check
  • Police check
  • First Aid
  • CPR

Timeline

Personal Care Assistant in the Community

First Support Australia
10.2021 - 06.2022

Cashier

Saint Albans SUPA IGA
12.2014 - Current

Bachelor of Nursing - Nursing

Australian Catholic University

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