Piotr Kwiatkowski
Port Melbourne
Summary
Dynamic Security Officer with a proven track record at Crown Casino Melbourne, excelling in emergency response and conflict resolution. Adept at access control and incident reporting, I foster a safe environment through vigilant monitoring and superior customer service, ensuring guest satisfaction while maintaining strict security protocols.
Overview
21
21
years of professional experience
Work History
Security Officer
Crown Casino Melbourne
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Nuforce Security Services
11.2018 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Bussines Owner
PBD Services(vic)Pty.Ltd
08.2008 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Hospital Security Officer
Willson Security
05.2004 - 08.2008
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
Education
No Degree - First Aid HLTAID 011
01-2025
No Degree - Certificate 2 Security Poeration
12-2018
No Degree - Certifikate 4 Security Risk Menagament
10-2006
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Complex Problem-solving
- Security screenings
- Conflict resolution techniques
- Visitor tracking
Timeline
Security Officer - Crown Casino Melbourne
06.2022 - Current
Security Officer - Nuforce Security Services
11.2018 - Current
Bussines Owner - PBD Services(vic)Pty.Ltd
08.2008 - Current
Hospital Security Officer - Willson Security
05.2004 - 08.2008
Crown Training - No Degree, First Aid HLTAID 011
Progressive Training Solution - No Degree, Certificate 2 Security Poeration
PSG Australia - No Degree, Certifikate 4 Security Risk Menagament
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