PIP APLIN
Coburg,VIC
Summary
Hi! I am an enthusiastic, dedicated, self motivated and hard-working person who has built a career on building memorable customer experiences through genuine relationships. I am focused, calm, friendly and capable and believe in loving what I do every day.
I am looking for my next challenge and would love to contribute my rounded experience as a valuable member of your team.
Overview
22
22
years of professional experience
Work History
Store Manager/VM Coordinator
Status Anxiety
04.2023 - 09.2023
- Managing day to day running of this well established accessories store
- Hiring and training casual team members
- Building genuine relationships with locals and visitors to the store, providing the very best customer service and experience.
- Concurrently- managing the VM direction of all 7 retail stores, producing bi-weekly VM directives
- Providing feedback and on-going VM training to staff with the aim of raising store presentation to the next level to increase sales.
Sales and VM Coordinator
Daniel Wellington
10.2018 - 08.2022
- Working across 4 states and NZ to manage the image and representation of the Daniel Wellington brand
- Store visits across VIC/SA/WA/TAS to maintain and set up displays, train staff and increase brand awareness
- Producing VM directives for nation-wide roll outs
- Hiring and training staff across all states
- Managing rosters
- Cold calling in order to generate new stockist accounts
- Stock management and ordering
- Building meaningful relationships with stockists, store staff and customers to ensure DW has the best brand representation at all times
National VM Manager
KSUBI
03.2013 - 01.2015
- Developing and executing visual merchandising campaigns, window installs and store layouts across all 6 Australian retail stores
- Producing VM Directives and ensuring strong execution across stores
- Managing stock presentation and displays in all Wholesale stockists across the country, including David Jones
- Hiring and training VM reps in other states to increase the Ksubi presentation standard.
- Managing rosters
- Daily store visits to build customer and staff relationships
State VM Manager
DIESEL
01.2011 - 02.2013
- Working to elevate store displays and stock presentation as per European guidelines
- Producing VM Directives for Australian stores
- Training staff to increase brand VM standards
- Working effectively to communicate with management and in store
- Building customer relationships to ensure the best Diesel brand experience.
State VM Manager
Glue Store
03.2002 - 11.2010
- Daily store merchandising with store visits across the state
- Window display implementation
- Training and developing a state VM team as well as in-store VM staff to ensure the highest VM standards across the state
- Creating and executing creative concepts and constantly thinking outside the box to help create a fun in-store environment and memorable customer experience.
Education
Certificate IV Photography -
TAFE
Certificate II Fashion Business -
FBI College
Diploma of Screen -
KVB College
01.2002
Skills
- Time management
- Customer service
- Communication
- Problem Solving
- Relationship building
- Team Work
References
On request
Timeline
Store Manager/VM Coordinator
Status Anxiety
04.2023 - 09.2023
Sales and VM Coordinator
Daniel Wellington
10.2018 - 08.2022
National VM Manager
KSUBI
03.2013 - 01.2015
State VM Manager
DIESEL
01.2011 - 02.2013
State VM Manager
Glue Store
03.2002 - 11.2010
Certificate IV Photography -
TAFE
Certificate II Fashion Business -
FBI College
Diploma of Screen -
KVB College
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