Established welcoming atmosphere by greeting each guest warmly.
Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Domestic and Office Cleaner
Self Employed
01.2007 - Current
Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
Provided support during special events by offering additional cleaning services in preparation for parties or gatherings.
Kitchen Staff /Homemaker Aide
Feros Care Residential Village Kingscliff
01.2019 - 05.2022
Completed dusting, washing dishes, laundry, and vacuuming for residents.
Provided companionship and emotional support to enhance mood and quality of life.
Followed infection control procedures and adhered to safety and security protocols.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prepared sandwiches, salads and other specialty items according to residents specifications.
School Cleaner
Satya Sai Primary School
01.2007 - 12.2010
Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
Assisted in creating safe spaces for students with allergies by regularly dusting and vacuuming all areas.
Prevented accidents by keeping hallways clear of debris, wet floors properly marked, and identifying potential hazards.
College Cleaner
Parsifal College
01.2001 - 06.2001
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Education
Certificate III - Early Childhood Education And Care
ACE Community College
Murwillumbah
01.2025
Certificate III - Individual Support( Aging & Disability)
ACE Community College
Murwillumbah
12.2018
Skills
Displays outstanding interpersonal communication skills in all work sectors
Displays a calm compassionate approach in all work environments
Ability to work under pressure, with effective time management skills
Timeline
Front of House Staff Member
New Leaf Cafe
05.2022 - Current
Kitchen Staff /Homemaker Aide
Feros Care Residential Village Kingscliff
01.2019 - 05.2022
Domestic and Office Cleaner
Self Employed
01.2007 - Current
School Cleaner
Satya Sai Primary School
01.2007 - 12.2010
College Cleaner
Parsifal College
01.2001 - 06.2001
Certificate III - Early Childhood Education And Care
ACE Community College
Certificate III - Individual Support( Aging & Disability)