Piper Triggs
Ipswich,QLD
Summary
An experienced customer service professional with 5+ years in customer-facing roles with adept knowledge of Adobe and Microsoft applications. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a workplace with a positive team with high communication and problem-solving skills. Desiring a workplace that has opportunities for advancement.
Overview
6
6
years of professional experience
Work History
Team Member (Safety Team Member)
Officeworks
10.2019 - Current
- Effectively handled all customer questions and concerns, in person, via phone, and email
- Organized and prioritized, printing, copying, and scanning jobs to deliver on customer expectations
- Contributed to safety meetings, voicing team member concerns, and determining solutions
- Independently and accurately updated planograms
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Investigated and resolved accounting, service, and delivery concerns.
Waitperson
Coffee Club
02.2019 - 09.2019
- Answered customers' questions, recommended items, and recorded order information.
- Assisted in maintaining a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Maintained high standards of personal hygiene and followed all safety protocols related to food handling and sanitation practices within the establishment.
All Rounder
Pizza HUT
03.2018 - 10.2018
- Multi-tasked all areas of the shop to ensure accurate operations
- Worked well in a team setting, providing support and guidance.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Education
St Peter Claver College
Ipswich, QLD01.2020
Ipswich shs
01.2019
Blackwater SHS
01.2018
Blackwater SHS
01.2018
Skills
- Communication
- Problem-Solving
- Time management
- Detail orientated
- Outgoing
- Cash Handling
- Workplace Safety
- Analytical Thinking
- Computer Skills
Timeline
Team Member (Safety Team Member)
Officeworks
10.2019 - Current
Waitperson
Coffee Club
02.2019 - 09.2019
All Rounder
Pizza HUT
03.2018 - 10.2018
St Peter Claver College
Ipswich shs
Blackwater SHS
Blackwater SHS
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