Summary
Overview
Work History
Education
Skills
Timeline
Generic

Piper Wesley

Dalyellup,WA

Summary

With a background in the mechanics industry and a passion for cars, i'm looking to branch into a different area in my career. I am a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Apprentice Mechanic

Mazda Dealership
04.2022 - Current
  • Took advantage of opportunities to learn new systems and repair procedures.
  • Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
  • Observed senior mechanics completing major repairs.
  • Cleared work areas of debris and organized supplies to maintain safety and appearance.
  • Kept personal appearance and all work areas neat and professional.
  • Contacted customers about changes in plans or necessary items to order for completed repairs.
  • Answered shop phone and talked with customers about repair progress, changes to plans or necessary supplies.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
  • Reduced hazards by maintaining safe and clean working environment for mechanics.

Retail Sales Associate

Anaconda
03.2020 - 02.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

No Degree -

Grace Christian School
Bunbury, WA
02.2020

Skills

  • Hardworking and Dedicated
  • Recordkeeping
  • Conflict Resolution
  • Corrective Actions
  • Product Recommendations
  • Purchase Packaging
  • Goal-Driven
  • Policy and Procedure Adherence
  • Speech Clarity
  • Adaptable and Flexible
  • Product Knowledge
  • Persuasive Selling

Timeline

Apprentice Mechanic

Mazda Dealership
04.2022 - Current

Retail Sales Associate

Anaconda
03.2020 - 02.2021

No Degree -

Grace Christian School
Piper Wesley