Overview
Work History
Education
Skills
Professional Summary
Cultural Competence
References
Timeline
GeneralManager

Pippa Broughton

Grafton,Australia

Overview

4
4
years of professional experience

Work History

Casual Leading Hands Bartender

Knoxcorp
08.2024 - Current
  • Serving patrons alcohol
  • Customer service & conflict resolution
  • POS system, collecting and cash handling (tills, atms, tab, crt machine and gaming machines)
  • Compliance with alcohol laws & safety regulations
  • Observe patrons if showing signs of intoxication, unreasonable behaviour or signs of gambling
  • Sell TAB and KENO
  • Work under pressure
  • Maintain cleanliness and keep areas organized
  • Ensuring safe enjoyable atmosphere
  • Bar team leadership & supervision
  • Cocktail creation & mixology

Full Time Lifeguard Supervisor

CLM - Community Leisure Management
12.2020 - 06.2024
  • Managing 4 departments whilst being on shift (Aquatics, swim school, reception and chill out)
  • Ensuring staff breaks are on time
  • Pool water testing
  • Providing first aid
  • Handling needed pool chemicals while using PPE
  • Effective communication
  • Cleaning indoor facility and outdoor pool to sustain cleanliness
  • Delegating tasks to individuals
  • Coordinated activities for after school kids
  • Working behind reception/serving customers
  • Problem solving during conflict
  • Interview individuals applying for lifeguard position
  • Dealt with conflict resolution
  • Organizing cover/filling in for cover
  • Signing off swim tests for lifeguard applicants, police, air hostesses and/or defense force

Education

NCEA - 1 - 2

Rosehill College
01.2021

Skills

    Task prioritisation

    Effective communication

    Safety regulation

    Time management

    Health and safety compliance

    Work under pressure

Professional Summary

Friendly professional experienced in high-volume environments with well time management. Dependable worker with flexible schedule and attention to detail.

Cultural Competence

  • Ability to work with a diverse range of clients of different cultures
  • Confident in pronunciation of ethnic names and cultural appropriate greetings

References

  • Luisa Denton, Previous Boss, Aquatics Coordinator CLM, +64210783348, SEL@clmnz.co.nz
  • Chuli Galgamuwa, Swim School Coordinator, +64277840870, swimmagicmasseypark@clmnz.co.nz

Timeline

Casual Leading Hands Bartender

Knoxcorp
08.2024 - Current

Full Time Lifeguard Supervisor

CLM - Community Leisure Management
12.2020 - 06.2024

NCEA - 1 - 2

Rosehill College

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Pippa Broughton