Summary
Overview
Work History
Skills
Certification
References
Timeline
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Joshua Stanley

Summary

Dear Hiring Manager, my name is Joshua Stanley and I am a motivated and hardworking 21 year old Father who is reliable and passionate about everything I do. I'm currently seeking employment from your company because I believe that the position your looking to fill would suit me for the following reasons; I have a bright and bubbly personality, I have great communication skills, I am very easy to get on with and work well in team environments. I have sporting background I believe working in this industry will be a good fit for me.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Original Mattress Factory
02.2023 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Computer Manager

Harvey Norman
08.2022 - 01.2023
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Patiently walked individuals through basic troubleshooting tasks. Imaged and prepared new computers for integration into company networks and systems.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Offered basic technical support for clients on wide range of company products.

Auskick Instructor

IFNC
11.2021 - 09.2022
  • Instructed Schools sports days & taught kids the basics of AFL.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Delivery Driver

Sunraysia Freight Company
11.2021 - 06.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Retail Assistant

Connor Clothing
12.2020 - 10.2021
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Labourer

Labourer
11.2020 - 10.2021
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Conducted research, gathered information from multiple sources and presented results.

Skills

  • Hard working
  • Motivated
  • Customer service driven
  • Time management skills
  • Great communication skills
  • Fast learner
  • Able to work in a team environment and be a supportive college
  • Able to work under pressure in a fast paced environment

Certification

Certificate II in Retail

References

  • Carlo Longeri - 0499185150
  • Dan Moxham ( Harvey Norman Boss ) - 048209269
  • Kara Taylor ( Teacher ) - 0438028561
  • Joshua Valentich ( Teacher ) - 0429664821

Timeline

Sales Assistant

Original Mattress Factory
02.2023 - Current

Computer Manager

Harvey Norman
08.2022 - 01.2023

Auskick Instructor

IFNC
11.2021 - 09.2022

Delivery Driver

Sunraysia Freight Company
11.2021 - 06.2022

Retail Assistant

Connor Clothing
12.2020 - 10.2021

Labourer

Labourer
11.2020 - 10.2021
Joshua Stanley