Community development leader with extensive experience in implementing social strategies, community development projects, and enhancing stakeholder engagement. Expertise in grant writing and project management, with a strong track record of working with diverse communities. Recognised for improving team performance and achieving measurable outcomes, and passionate about working in collaboration with communities to drive positive social and environmental change.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager Community Development and Social Impact
Containers for Change (WA Return Recycle Renew Ltd)
Perth, WA
08.2024 - Current
Led Community Development and Social Impact team within Growth Portfolio to secure beneficial outcomes in accordance with company mission.
Directed and project-managed disability access audits, encompassing physical access and digital accessibility evaluations, while overseeing development and execution of related action plans.
Directed and coordinated development of WARRRL's Social Impact Strategy and Impact Management Framework.
Oversaw and coordinated cross-functional Kimberley Growth Plan development, targeting improvements in operational and social impact outcomes within region.
Responsible for implementation of the WARRRL Reflect Reconciliation Action Plan, and led the project to update the WARRRL Aboriginal Engagement Strategy to improve alignment with company and community objectives.
Crafted board reports, project discussion papers, and government communications.
Managed key stakeholder relationships and strategic partnerships with government, industry, and sector peaks.
Directed team management of strategic partnerships and sponsorships with key stakeholder organisations to enhance Scheme fundraising participation.
Coached, mentored and trained team members in order to improve their job performance.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Conducted performance reviews for team members.
Community Development Lead
Containers for Change (WA Return Recycle Renew Ltd)
Perth, WA
03.2022 - 08.2024
Managed the Community Development team as part of the broader Business Development function.
Developed the organisaton's first Reconciliation Action Plan, Chairing the RAP Working Group and driving implementation of the WARRRL Reflect RAP.
Developed and led the organisation's approach to Aboriginal engagement including initiatives to drive Scheme servicing and participation in remote Aboriginal communities.
Monitored budget allocations related to community development projects and ensured compliance with applicable laws and regulations.
Developed the Containers for Change WA Fundraising Guides and a range of supporting toolkits and resources to support community groups, charities and schools to fundraise through the Scheme.
Developed the Containers for Change WA Education Guide, School Resource portal and online curriculum resources to support WA schools to fundraise and educate young people about the circular economy.
Developing board reports, project discussion papers and government communications.
Stakeholder engagement and strategic partnerships with government, industry and sector peaks.
Developing and leveraging partnerships and sponsorships with key stakeholder organisations to drive Scheme fundraising participation.
Manager Grants Development
Lotterywest
Perth, WA
11.2021 - 03.2022
Managed the Pilbara, Kimberley and North Metro Grants team.
Assessed grants using a developmental grant making approach.
Applied community development theory and practice to grants assessments and targeted engagement.
Supported organisations with project development, program logic modelling and grant writing.
Aboriginal stakeholder engagement including Aboriginal Community Controlled Organisations (ACCOs).
Developed high level board reports and communications.
Managed stakeholder engagement with the North metro not-for-profit and community group sector.
Regional engagement in the Pilbara and Kimberley regions with Local. Government's, not-for-profits, community groups, ACCO's and remote communities.
Developed and implemented project plans for strategic responses to identified need and opportunity.
Senior Community Development Officer, Place
City of Mandurah
09.2020 - 11.2021
Implementing an asset based community development and asset mapping processes.
Championed Community Development in Place Framework forming the organisations 'place approach'.
Led a project team of 5 staff to develop a streamlined approach to our teams Capacity Building offerings.
Supporting stakeholders to develop and fund community-driven projects - E.g. The 2021 Makaroo Aboriginal Youth Cultural Camp, Falcon Community Gateway Outreach sessions, and the 2021 Power to the People Conference.
Led the transition of an online grants administration process, developing and facilitating training on Community Grants within the Community Capacity Building team and across the organisation.
Project managing Mandurah Wayfairer Project, leading 3 internal officers and 2 external partner staff.
Leading stakeholder engagement and management model development for the Dawesville Community Centre Project team, including liaising with funding body Lotterywest.
Managing strategic stakeholder relations with community groups, services and Government Departments.
Planning and facilitating community workshops and capacity building opportunities.
Advocating the need for the community infrastructure including community centres and public space.
Producing annual and mid-year reports to council on the Community Development in Place progress and mid-year Council presentation.
Social infrastructure planning support and activation, strategically identifying opportunities to activate underutilised community infrastructure reflective of community needs.
Community Development Officer, Grants & Access and Inclusion
City of Mandurah
01.2018 - 09.2019
Developed and administered funding programs including the Community Association Fund, 3-Year Partnership Fund and Nikki Wise Scholarships.
Supported grant writers to develop grant writing and project development skills.
Built significant relationships with not-for-profit sector - emergency relief services, disability services, residents associations, school P&Cs, environmental groups, family and early years services, aged-care, mental health, multicultural and service groups and clubs.
Hosted 2 Community Grants celebration events per year, provided content for media releases and opportunity for media engagement with grant applicants, Mayor and Elected Members.
Facilitated two successful and well attended bi-annual grants workshops.
Championed the extension of beach accessibility matting for popular summer hotspots, securing positive community feedback and a feature on ABC radio about the City's inclusive practices.
Management and expenditure of 3 associated budgets.
Maintained connections with funding bodies such as Lotterywest, Bendigo Bank, Department of Communities and ALCOA.
Social Policy Implementation and Management.
Led and facilitated City's Access and Inclusion Advisory Group (AIAG) which included 3 Elected Members and 10 community members with lived experienced of disability and inclusion.
Internal Report Writing - Access and Inclusion Report to Council.
Legislative Report Writing - reported annually to Department of Communities on the City's Access and Inclusion Plan progress.
Cross-organisational Access and Inclusion training for City staff on Disability Access and Inclusion.
Leveraged partnerships with key stakeholders to secure the highly regarded LeadAbility Program from Leadership WA to be delivered in Mandurah at no cost.
Volunteer Community Development Student
City of Mandurah
01.2017 - 07.2017
Supported the Reconciliation Action Plan Officer and assisted the Community Development Officer with budgeting, event run sheets, marketing materials and organising workshops.
Played an integral role in preparing for the 2017 NAIDOC week events including the main Binjareb community event and the first ever Binjareb NAIDOC Ball.
Assisted in sourcing and confirming donors for various.
Co-ordinated the Gina Williams workshops across four schools in the Peel region.
Built and maintained solid working and interpersonal relationships with members of the community and representatives from agencies such as BAIN, Winjan House, Department of Child Protection, Headspace and Mandurah Performing Arts Centre.
Travel Consultant
Flight Centre
12.2006 - 12.2012
Development of significant repeat customer base for global business and personal travel requirements.
Created itineraries specific to customers' needs and in line with their budget.
High level customers service skills required in a high paced role.
Industry relevant software programs and accreditations.
Education
Bachelor of Arts - Community Development & Sustainable Development
Murdoch University
Skills
Community development and stakeholder engagement
Social impact strategy and planning
Team leadership and performance evaluation
Cultural competence and communication skills
Grant writing and assessment
Change management and project management
Budget management and planning
Public speaking and facilitation
Outcomes measurement and evaluation
Aboriginal and multicultural engagement
Disability access and inclusion
Place-based and collaborative initiatives
Certification
Outcomes Measurement and Evaluation - Centre for Social.
Aboriginal Cultural Competency - Indiji-Corp.
Community Development Practice - Tim Muirhead.
Participatory Community Building - Jeder Institute.
ABCD Evaluation - Jeder Institute.
Cultural Awareness Training - George Walley
Cultural Awareness on Country (3 Day) – Noel Nannup.
Understanding Bias in Diversity - Diversity Australia.
Public Speaking – Evolve Training.
Co-Design Frameworks - Co-Design Studio.
IAP2 Framework Community Engagement Training - Joel Levin.
Facilitaion 101 - Joel Level Aha! Consulting.
Accessibility for Outdoor Spaces - IATA.
Disability Awareness and Social Inclusion - Inclusion Solutions.
Bridges out of Poverty - 2-day training.
Behaviour Science Principles - Behaviour Works Australia
Affiliations
Friends of Samphire Cove - group coordinator, government liaison, revegetation and rehabilitation, landcare, and community education at Samphire Cove Reserve in Halls Head, Mandurah
Employment References
Tony Free, Director Planning and Development, City of Nedlands (Previous Director Community & Place at City of Mandurah), 0417 903 692, tony.free@nedlands.wa.gov.au
Tim Cusack, CEO, WA Return Recycle Renew Ltd, Current Employer - Contact information to be supplied on request if I am the preferred candidate.
Stakeholder Reference
Denver D'Cruz, Community Engagement Manager, City of Kwinana, 0404 033 683, denver.dcruz@kwinana.wa.gov.au
Timeline
Manager Community Development and Social Impact
Containers for Change (WA Return Recycle Renew Ltd)
08.2024 - Current
Community Development Lead
Containers for Change (WA Return Recycle Renew Ltd)
03.2022 - 08.2024
Manager Grants Development
Lotterywest
11.2021 - 03.2022
Senior Community Development Officer, Place
City of Mandurah
09.2020 - 11.2021
Community Development Officer, Grants & Access and Inclusion
City of Mandurah
01.2018 - 09.2019
Volunteer Community Development Student
City of Mandurah
01.2017 - 07.2017
Travel Consultant
Flight Centre
12.2006 - 12.2012
Bachelor of Arts - Community Development & Sustainable Development