Pippa O'Reilly
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement.
Overview
6
6
years of professional experience
Work History
Cafe Server
Smooch Cafe Bar
Dublin, Ireland
05.2023 - 08.2023
- Regularly communicated with the kitchen staff regarding special dietary requests or modifications needed for specific dishes.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
- Contributed to team success by working collaboratively with other servers and kitchen staff.
Primary School Teacher
Willow Park School
Dublin, Ireland
08.2021 - 06.2023
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Built positive relationships with parents to involve families in educational process.
- Improved classroom management by setting clear expectations for behaviour and implementing consistent consequences for inappropriate actions.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Promotions Team Member
Because Creative Experiences
Dublin, Ireland
10.2018 - 12.2018
- Enhanced team productivity by providing training and guidance to new team members.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Proactively identified opportunities for cross-promotion with other brands or businesses, resulting in mutually beneficial partnerships.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Maintained knowledge of current promotions and product features.
Shop Sales Assistant
Trendy And Bendy
Dublin, Ireland
10.2017 - 05.2018
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Increased customer satisfaction by providing exceptional service and personalized product recommendations.
- Actively participated in weekly team meetings, contributing ideas for improving store operations and increasing sales effectiveness.
- Demonstrated adaptability when tasked with various roles within the store as needed such as cashier or stockroom assistant.
Education
Bachelor of Education - Primary School Teacher
St. Patrick College
Drumcondra, Dublin, Ireland05.2021
Skills
- Decision-Making
- Teamwork and Collaboration
- Problem-Solving
- Creative Thinking
- Time Management
- Reliable and Responsible
Timeline
Cafe Server
Smooch Cafe Bar
05.2023 - 08.2023
Primary School Teacher
Willow Park School
08.2021 - 06.2023
Promotions Team Member
Because Creative Experiences
10.2018 - 12.2018
Shop Sales Assistant
Trendy And Bendy
10.2017 - 05.2018
Bachelor of Education - Primary School Teacher
St. Patrick College