Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sale Assistant Administration /Customer Service/Business Analysis
Zak & Hot Topic Australia
01.2023 - 06.2024
Microsoft word knowledge, Managing reporting, Analysing data, including budgets, forecasts, plans and pricing, Reviewing business processes, Defining problem statements, Answering and redirecting calls, Sales Management, Forecasting for all sales account (Each Month), Accurately capture data and work to Complete the KPI's, Products Consultant, Multitasks with the job, Response emails and help out all of the customer need, Prepare reports when required, Greeting Customer by face to face, zoom or phone, Manage Sales for each Customers, Assist with general reporting for Sales Manager, Provide generalist, and admin support for month-end process, Admin Assistant and supportive team, Self-motivated, with a strong sense of personal responsibility.
Customer service and administration
Oracle CMS-Customer Management Solutions
01.2021 - 01.2023
Customer Service and Team Player, Microsoft word knowledge, Managing customer complaints, Answering and redirecting calls, Multitasks with the job, Response emails and help out all of the customer need, Admin Assistant and supportive team, General office assistance as required, Making Card order for customer, Prepare, manage, and coordinate events
Manager/cashier /Customer service
Fruit Shop
01.2017 - 03.2023
Assist warehouse with fruit delivery to shop, Greeting Customer service, Monitoring highly pressured products issued or concerned to manager, Pack fruit in becket for shop display and sell, All morning start-up shop and make the stock level of each product for sale, arrange product tray and make sure clean, Assist manager with petty cash count and close shop and make sure stock level, Cashier
Education
Master Business Administration -
Kaplan Business School
Docklands, Victoria
01.2022
High Education of English Program -
Kaplan Business School
Docklands, Victoria
01.2019
Bachelor Degree of Finance and Banking -
Royal University of Law and Economic (CAMBODIA)
01.2016
Skills
Microsoft Office
Customer Service
Communication
General Administration
Internet, Phone and Email correspondence
Problem Resolution
Organization and Time Management
Calm Under Pressure
Problem-Solving
Friendly, Positive Attitude
Languages
English
Fluently
Khmer
Fluently
Chinese
Can speck and listen fairly good
References
Hot Topic and Zak, Miss. Kithy Hong, Production Manager, 0434 145 575