PITCHAKAN WEGENER
Dicky Beach,QLD
Summary
Dedicated Allied Health Assistant with Certificate IV qualifications and experience supporting Physiotherapists in private practice settings. Expertise in maintaining confidentiality, infection control, and workplace health and safety standards. Proven skills in organization and task prioritization within fast-paced environments, contributing to enhanced quality of care through collaborative teamwork and continuous improvement.
Overview
9
9
years of professional experience
Work History
Allied Health Assistant
Physio by Jenny
07.2024 - Current
- Greeted clients, managed front-desk operations including appointment bookings, phone enquiries, and billings.
- Maintained accurate client records and assisted with administrative tasks.
- Helped prepare treatment rooms and equipment in line with infection control standards.
- Assisted the physiotherapist with patient treatments and exercise programs.
- Observed and reported patient progress and concerns to the physiotherapist.
- Supported clients in positioning and mobility.
- Maintained a calm and welcoming environment for clients and carers.
Restaurant Receptionist
11.2018 - 11.2020
- Delivered outstanding guest service in a busy hospitality setting.
- Managed reservations, phone/email inquiries, and guest seating.
- Maintained organised reception area and updated reservation systems.
- Collaborated with kitchen and waitstaff to ensure smooth service.
Restaurant Supervisor
12.2016 - 08.2017
- Enhanced team performance through effective supervision and training initiatives.
- Processed guest feedback and managed team rosters for smooth operations.
- Maintained high cleanliness and presentation standards to boost customer satisfaction.
Education
Certificate IV - Allied Health Assistance
TAFE Queensland
Australia12.2025
Certificate III - Allied Health Assistance
TFE Queensland
Australia09.2024
Certificate - Medical Receptionist & Terminology
The Career Academy
Australia06.2023
Bachelor of Arts - Hospitality Management
Rajamangala University of Technology Phra-Nakorn (RMUTP)
Thailand03.2012
Skills
- Assist with therapy plans under the AHP delegation
- Client preparation, positioning, and mobility assistance
- Infection Control, WHS, and Clinic Preparation
- Strong rapport-building and client-centred communication
- Cultural Awareness & Sensitivity
- Excellent Time Management & Attention to Detail
- Digital Literacy
- Professionalism and work ethic
- First aid and CPR
- Willingness to learn
- Teamwork and collaboration
- Multitasking
HOBBIES & INTERESTS
Pilates, Sports, Photography, Reading, Cooking & Baking, Learning languages
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Allied Health Assistant
Physio by Jenny
07.2024 - Current
Restaurant Receptionist
11.2018 - 11.2020
Restaurant Supervisor
12.2016 - 08.2017
Certificate III - Allied Health Assistance
TFE Queensland
Certificate - Medical Receptionist & Terminology
The Career Academy
Bachelor of Arts - Hospitality Management
Rajamangala University of Technology Phra-Nakorn (RMUTP)
Certificate IV - Allied Health Assistance
TAFE Queensland