Piumal Cooray
The Gardens ,NT,NT
Summary
Dedicated professional with a strong background in customer service, administration, and community care, complemented by academic qualifications in network security. Experienced in providing excellent support services, managing facility bookings, and assisting in the implementation of community events and programs. Adept at handling customer inquiries, processing payments, and contributing to a positive community experience. Highly adaptable, with a demonstrated ability to work independently or as part of a team, consistently delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Cleaner, Alert Cleaning
Alert Cleaning
11.2022 - 09.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Cleaner
Clean Authority
01.2022 - 09.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Client Care Officer
Prospect Community Village
01.2024 - 07.2024
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
No Degree - CHC33015 Certificate III in Individual Support
Australia Wide Training Institute
Brisbane, QLD08.2023
Bachelor of Science - Bachelor of Information Technology
Melbourne Polytechnic
Prahran, VIC07.2021
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Chemical Handling
- Basic Maintenance Knowledge
- Waste Management
- Window washing proficiency
- Quality Assurance
- Waste disposal methods
Timeline
Client Care Officer
Prospect Community Village
01.2024 - 07.2024
Cleaner, Alert Cleaning
Alert Cleaning
11.2022 - 09.2024
Cleaner
Clean Authority
01.2022 - 09.2024
No Degree - CHC33015 Certificate III in Individual Support
Australia Wide Training Institute
Bachelor of Science - Bachelor of Information Technology
Melbourne Polytechnic
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