Piya Davidson
Gold Coast ,QLD
Summary
Demonstrated Area Manager with extensive experience driving sales and KPIs to achieve the budgeted goals.
Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.
Skilled Area Manager with experience mentoring and directing new team members.
Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Results-driven Sales Manager bringing [Number]+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
16
16
years of professional experience
Work History
Area Manager
Christian Louboutin
Broadbeach, QLD
2018.11 - Current
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Consistently achieved [Number]% sales increase over forecast.
- Conferred with technical and administrative staff to devise and implement corrective actions.
- Maximized sales by effectively rolling out new incentive programs across regional stores.
- Cultivated positive rapport with associates and team leadership.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Monitored and evaluated district performance to ensure goals were met.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Boosted team morale and overall revenue by creating sales contests.
- Oversaw regional and local sales managers and staff.
- Maintained inventory/shrink rating of less than [Number]%.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Streamlined operations while administering all reporting and compliance procedures for site consisting of [Number] managers and [Number] total employees.
- Provided guidance on the implementation of new policies and procedures in stores.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Oversaw the recruitment process for new staff members including interviewing and training.
Witchery Store Manager
Tweed City
Tweed City
2015.01 - 2017.01
- Managing teams by setting up rosters, budgets and KPIs
- Leading team to achieve 'top seller' in the Company
- Isam online order and training
- Training staff in product knowledge, POS and the selling process
- Motivating and supporting the team by team building exercises
- Working in a professional environment
- Communicating with clients.
Witchery Store Manager
Tweed City
Tweed City
2013.01 - 2014.01
- Managing teams by setting up rosters, budgets and KPIs
- Launching a new design Women, Men, Kids
- Isam online order and training
- Training staff in product knowledge, POS and the selling process
- Motivating and supporting the team by team building exercises.
Area Manager
SX Solar Express
Sydney
2010.01 - 2013.01
- Managing and leading a team of 6 stores in the Sydney Region
- Managing teams by setting up rosters, budgets and KPIs
- Leading team to achieve 'top seller' in the Company
- Launching a new design in eyewear at the Australian Open 2011
- Visual Merchandising
- Training staff in product knowledge, POS and the selling process
- Motivating and supporting the team by team building exercises
- Working in a professional environment
- Communicating with clients
- Working in a large team.
Store Manager
Napoleon Perdis
Warringah Mall
2008.01 - 2010.01
- Communicating with clients to provide quality customer service
- Make Up Artist - developing make up skills and techniques
- Managing a team by setting up rosters, budgets and KPIs
- Leading a team by leading by example to motivate and encourage
- Working in a professional environment.
CRG Concession Manager
Robina David Jones
Robina
2017.01
- Leading and coaching three teams across Country Road, Witchery and Trennery
- Training staff across three brands to cover women, men, kids, and home wares
- Managing teams across three brands by setting up rosters, budgets, and KPIs
- Coaching staff on communication skills and sales to achieve top customer service ratings
- Online ordering and training
- Managing wage budgets, stock take and stock control
- Training staff in product knowledge, POS and the selling process
- Motivating and supporting the team by team building exercises
- Working in a professional environment
- Visual merchandising in alignment with Company standards.
Rivers Manager
Tweed Heads
Tweed Heads
2015.01
- Managing large teams by setting up rosters, budgets and KPIs, and wages budget
- Large stock control
- Training staff in product knowledge, POS and the selling process
- Motivating and supporting the team by team building exercises
- Working in a professional environment
- Communicating with clients.
Education
Certificate in Business Management -
01.2007
Diploma in make-up artistry at the Napoleon Academy -
01.2006
Certificate in make-up techniques -
01.2006
Certificate in Small Business Management -
01.2005
RSA Certificate -
01.2004
Certificate III in Hospitality -
01.2003
Higher School Certificate -
01.2002
Skills
- Lead a team of members to achieve budgets and successful customer satisfaction rates
- Sale and marketing experience
- Perform effectively and efficiently in team positions and autonomously
- Excellent communication, written & oral skills
- Proven ability to set and meet professional and personal goals
- Professional personal presentation
- Strong Organisational Skills
- Outstanding ability to deliver professional informed customer service
- Excellent knowledge of stock control and roster experience
- Proficient knowledge of computer programs including Microsoft Office suite
- Supply Chain Management
- Controlling Costs
- Relationship Building and Management
- Operations Management
- Database Management
- Operations
- Territory Management
- Staff Management
- Performance Management
- Business Development
- Staff Development
- Facility Inspections
- Team Development
- Recruitment and Hiring
- Customer Relationship Management
- Sales Expertise
References
- Jessica De Meillon, Witchery, Area Manager, 0450 744 732
- Deidre Knott, Rivers, Area Manager, 0410 427 508
- Bethany Chapuis, SX Sunglasses, State Manager, 0422 663 596
Timeline
Area Manager
Christian Louboutin
2018.11 - Current
CRG Concession Manager
Robina David Jones
2017.01
Witchery Store Manager
Tweed City
2015.01 - 2017.01
Rivers Manager
Tweed Heads
2015.01
Witchery Store Manager
Tweed City
2013.01 - 2014.01
Area Manager
SX Solar Express
2010.01 - 2013.01
Store Manager
Napoleon Perdis
2008.01 - 2010.01