Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Piya Davidson

Gold Coast ,QLD

Summary

Demonstrated Area Manager with extensive experience driving sales and KPIs to achieve the budgeted goals.

Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.

Skilled Area Manager with experience mentoring and directing new team members.

Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Results-driven Sales Manager bringing [Number]+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.

Overview

16
16
years of professional experience

Work History

Area Manager

Christian Louboutin
Broadbeach, QLD
11.2018 - Current
  • Established strong relationships with vendors to secure competitive pricing and best quality products.
  • Consistently achieved [Number]% sales increase over forecast.
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Maximized sales by effectively rolling out new incentive programs across regional stores.
  • Cultivated positive rapport with associates and team leadership.
  • Coordinated with store managers to develop plans for improving operational efficiency.
  • Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Conducted periodic reviews of inventory levels and product mix in stores.
  • Monitored and evaluated district performance to ensure goals were met.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Boosted team morale and overall revenue by creating sales contests.
  • Oversaw regional and local sales managers and staff.
  • Maintained inventory/shrink rating of less than [Number]%.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Streamlined operations while administering all reporting and compliance procedures for site consisting of [Number] managers and [Number] total employees.
  • Provided guidance on the implementation of new policies and procedures in stores.
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Oversaw the recruitment process for new staff members including interviewing and training.

Witchery Store Manager

Tweed City
Tweed City
01.2015 - 01.2017
  • Managing teams by setting up rosters, budgets and KPIs
  • Leading team to achieve 'top seller' in the Company
  • Isam online order and training
  • Training staff in product knowledge, POS and the selling process
  • Motivating and supporting the team by team building exercises
  • Working in a professional environment
  • Communicating with clients.

Witchery Store Manager

Tweed City
Tweed City
01.2013 - 01.2014
  • Managing teams by setting up rosters, budgets and KPIs
  • Launching a new design Women, Men, Kids
  • Isam online order and training
  • Training staff in product knowledge, POS and the selling process
  • Motivating and supporting the team by team building exercises.

Area Manager

SX Solar Express
Sydney
01.2010 - 01.2013
  • Managing and leading a team of 6 stores in the Sydney Region
  • Managing teams by setting up rosters, budgets and KPIs
  • Leading team to achieve 'top seller' in the Company
  • Launching a new design in eyewear at the Australian Open 2011
  • Visual Merchandising
  • Training staff in product knowledge, POS and the selling process
  • Motivating and supporting the team by team building exercises
  • Working in a professional environment
  • Communicating with clients
  • Working in a large team.

Store Manager

Napoleon Perdis
Warringah Mall
01.2008 - 01.2010
  • Communicating with clients to provide quality customer service
  • Make Up Artist - developing make up skills and techniques
  • Managing a team by setting up rosters, budgets and KPIs
  • Leading a team by leading by example to motivate and encourage
  • Working in a professional environment.

CRG Concession Manager

Robina David Jones
Robina
01.2017
  • Leading and coaching three teams across Country Road, Witchery and Trennery
  • Training staff across three brands to cover women, men, kids, and home wares
  • Managing teams across three brands by setting up rosters, budgets, and KPIs
  • Coaching staff on communication skills and sales to achieve top customer service ratings
  • Online ordering and training
  • Managing wage budgets, stock take and stock control
  • Training staff in product knowledge, POS and the selling process
  • Motivating and supporting the team by team building exercises
  • Working in a professional environment
  • Visual merchandising in alignment with Company standards.

Rivers Manager

Tweed Heads
Tweed Heads
01.2015
  • Managing large teams by setting up rosters, budgets and KPIs, and wages budget
  • Large stock control
  • Training staff in product knowledge, POS and the selling process
  • Motivating and supporting the team by team building exercises
  • Working in a professional environment
  • Communicating with clients.

Education

Certificate in Business Management -

01.2007

Diploma in make-up artistry at the Napoleon Academy -

01.2006

Certificate in make-up techniques -

01.2006

Certificate in Small Business Management -

01.2005

RSA Certificate -

01.2004

Certificate III in Hospitality -

01.2003

Higher School Certificate -

01.2002

Skills

  • Lead a team of members to achieve budgets and successful customer satisfaction rates
  • Sale and marketing experience
  • Perform effectively and efficiently in team positions and autonomously
  • Excellent communication, written & oral skills
  • Proven ability to set and meet professional and personal goals
  • Professional personal presentation
  • Strong Organisational Skills
  • Outstanding ability to deliver professional informed customer service
  • Excellent knowledge of stock control and roster experience
  • Proficient knowledge of computer programs including Microsoft Office suite
  • Supply Chain Management
  • Controlling Costs
  • Relationship Building and Management
  • Operations Management
  • Database Management
  • Operations
  • Territory Management
  • Staff Management
  • Performance Management
  • Business Development
  • Staff Development
  • Facility Inspections
  • Team Development
  • Recruitment and Hiring
  • Customer Relationship Management
  • Sales Expertise

References

  • Jessica De Meillon, Witchery, Area Manager, 0450 744 732
  • Deidre Knott, Rivers, Area Manager, 0410 427 508
  • Bethany Chapuis, SX Sunglasses, State Manager, 0422 663 596

Timeline

Area Manager

Christian Louboutin
11.2018 - Current

CRG Concession Manager

Robina David Jones
01.2017

Witchery Store Manager

Tweed City
01.2015 - 01.2017

Rivers Manager

Tweed Heads
01.2015

Witchery Store Manager

Tweed City
01.2013 - 01.2014

Area Manager

SX Solar Express
01.2010 - 01.2013

Store Manager

Napoleon Perdis
01.2008 - 01.2010

Certificate in Business Management -

Diploma in make-up artistry at the Napoleon Academy -

Certificate in make-up techniques -

Certificate in Small Business Management -

RSA Certificate -

Certificate III in Hospitality -

Higher School Certificate -

Piya Davidson