Piyush Bansal
Canberra,Australia
Summary
Detail-oriented and results-driven procurement and logistics professional with a solid background in inventory management, vendor negotiation, and supply chain optimization. Proven ability to manage procurement activities, ensure compliance with purchasing regulations, and enhance cost efficiency through effective negotiation and sourcing strategies. Strong analytical skills, technological proficiency, and a focus on improving business processes in a dynamic environment.
Overview
10
10
years of professional experience
Work History
Logistics Assistant
Seeing Machines
07.2022 - Current
- Manage end-to-end procurement processes, from supplier selection to purchase order management, ensuring timely delivery and inventory replenishment
- Conduct vendor negotiations to secure favorable pricing, contracts, and long-term partnerships
- Monitor and maintain accurate records of procurement activities, shipments, and inventory levels
- Perform data analysis to forecast inventory needs, identify trends, and propose cost-saving measures
- Ensure compliance with national and international shipping and procurement regulations
- Collaborate with internal departments to align procurement with production and business needs
- Address and resolve issues related to shipping delays, damaged goods, or inventory discrepancies
- Assist in warehouse management, overseeing goods receipt, storage, and stock level optimization
- Self-motivated, with strong sense of personal responsibility.
Information System Professional (Intern)
Seeing Machines
03.2024 - 05.2024
- Provide L1 & 2 support, ensuring all incidents, Problems and service Requests are logged, monitored, and tracked using the IS helpdesk System
- Identify, troubleshoot, and resolve technical issues related to web, desktop applications, printers, and hardware devices
- Work within the direction set by the Director, Information Systems
- Perform and maintain support documentation and knowledge base articles
- Assist with Onboarding/Offboarding end-users, desk allocation and running inductions
- Fulfill On-Call Responsibilities as required
Technical Support Engineer
Virtual Oplossing
07.2016 - 09.2018
- Company Overview: India
- Handle and escalate technical issues to the teams as well as customers
- Proficient in providing remote support, utilizing remote desktop tools to troubleshoot and resolve issues
- Monitored and optimized network and system performance ensured minimal downtime and seamless end-user experience
- Maintained customer satisfaction by providing empathetic and timely support
- Managed and coordinated software and security patch updates to ensure systems remained up-to-date and secure
- Diagnosing and resolving hardware and software issues
- India
Technical Support Analyst
Eclerx
11.2014 - 04.2016
- Company Overview: India
- Provide technical support to resolve issues
- Provide technical support to clients, addressing complex technical issues related to Microsoft Office, SharePoint, Teams, and other collaboration tools
- Communicate technical information in a clear and understandable way to customers
- Proactively monitor, analyze, and maintain network infrastructure to ensure optimal performance
- Provide on-call support to address critical issues outside regular working hours
- Maintain and update technical process documentation
- Successfully integrate systems, applications, and enhance existing services
- India
Network Engineer
HCL
11.2014 - 04.2016
- Company Overview: India
- Trained CCNA
- Routers and Switch configuration
- Dealt with network support for customers
- ITIL Practices: Incident Management, Problem Management, Change Management
- Managed system installations, updates, and configurations both remotely and on-site
- Collaborate with customers to understand their IT needs and ensure high levels of satisfaction
- Assist with Linux server management, performing routine maintenance and troubleshooting tasks
- Maintain and troubleshoot Microsoft Active Directory, ensuring seamless user access and security
- India
Education
Master of Business Informatics - Project Management
University of Canberra
Canberra, ACT01.2021
Bachelor of Information Technology -
Punjab Technical University
India01.2013
Skills
- MS Office
- 365 Suite
- NetSuite
- Zendesk
- Google Workspace
- TeamViewer
- Customer Relationships Management
- Business Analysis
- Business Development
- Market Analysis
- Shipping and receiving
- Recordkeeping
- Inventory management procedures
- Operational Efficiency
- Customer Relations
- Transportation Coordination
- International Logistics
- Cost Control
- Purchase Orders
References
Available upon request
Timeline
Information System Professional (Intern)
Seeing Machines
03.2024 - 05.2024
Logistics Assistant
Seeing Machines
07.2022 - Current
Technical Support Engineer
Virtual Oplossing
07.2016 - 09.2018
Technical Support Analyst
Eclerx
11.2014 - 04.2016
Network Engineer
HCL
11.2014 - 04.2016
Master of Business Informatics - Project Management
University of Canberra
Bachelor of Information Technology -
Punjab Technical University
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