Piyush Gulati
Melbourne,VIC
Summary
Dynamic and results-oriented professional with a Master of Accounting and Finance from Deakin University and an Advanced Diploma in Management and Leadership from Greenwich College. Proven ability to drive operational efficiency, spearhead marketing initiatives, and enhance customer satisfaction. Experienced in financial management, logistics, and business development, with a track record of improving cash flow, optimizing freight operations, and increasing brand visibility. Known for strategic thinking, adaptability, and strong interpersonal skills that contribute to exceptional client engagement and business growth.
Overview
2025
2025
years of professional experience
Work History
Accountant/Sales
Ezychargers Pty Ltd
08.2021 - 11.2024
- Spearheaded the development and execution of marketing campaigns, enhancing brand visibility and driving customer acquisition
- Collaborated with cross-functional teams to address customer issues, improving satisfaction and retention
- Optimized accounts payable and receivable processes, resulting in improved cash flow and reduced overdue payments
- Generated weekly, monthly, and annual financial reports for management to inform strategic decisions
- Developed and implemented internal controls to enhance data security and prevent fraudulent activities
- Established and maintained a robust accounting system, improving the accuracy and transparency of financial transactions
- Reconciled and managed disbursements and reimbursements, preparing detailed weekly reports for financial tracking
- Investigated and resolved issues such as suspected fraud, unauthorized transactions, and insolvency
- Managed international and domestic freight bookings, ensuring cost-effective, timely deliveries to enhance customer satisfaction and repeat business
- Implemented strategies to minimize logistics costs while maintaining service quality, contributing to overall profitability
Brand Ambassador
- Represented major brands like Air Asia, Lipton Ice Tea, Melbourne Cup, Coles, Big W, and Woolworth’s
- Executed promotional initiatives to increase brand awareness and customer engagement
- Supported Uber users at Melbourne Airport with app upgrades and bookings, ensuring smooth service delivery
Bar Staff (Part-Time)
Box Hill RSL
08.2022 - Current
- Trained and supervised new bar staff, elevating service quality and enhancing customer satisfaction
- Reduced waste and spoilage by 15% through efficient inventory management
- Fostered strong customer relationships by addressing concerns and ensuring prompt service
Customer Service Associate (Nic Scali and Plush)
Mash Staffing
01.2020 - Current
- Engaged customers with a welcoming approach to understand their needs and offer tailored solutions
- Provided hospitality by offering refreshments and keeping customers engaged until a sales assistant was available
- Assisted in showcasing fabric samples, printing product information, and demonstrating merchandise
- Adapted to diverse store managers’ expectations, ensuring consistent service delivery across locations
- Delivered exceptional customer experiences, contributing to positive feedback and increased sales support
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Accounts Officer
Wash and Polishing Detailing
09.2019 - 03.2021
- Handled accounts receivable and payable, ensuring accurate financial records and timely payments
- Played a pivotal role in payroll and petty cash management, enhancing operational efficiency
Kitchen Hand
Daisy’s Hotel
04.2019 - 09.2019
- Assisted kitchen staff with timely, high-quality food preparation, boosting customer satisfaction
- Implemented an inventory system to streamline restocking processes, improving overall efficiency
Education
Advanced Diploma - Management and Leadership
Greenwich College
06.2023
Master of Accounting - International Finance
Deakin University
11.2018
Bachelor of Business Administration -
Punjab University
04.2016
Skills
- Marketing Campaign Development and Execution
- Financial Reporting and Analysis
- Accounts Payable and Receivable Optimization
- Logistics and Operations Management
- Customer Relationship Management
- Strategic Thinking and Problem Solving
- Leadership and Team Collaboration
- Microsoft Excel and Office Suite
- Adaptability and Time Management
- Customer service
- Effective communicator
- Exceptional communication
Languages
English
Hindi
Punjabi
Hobbies and Interests
- Exploring new places
- Playing cricket and badminton
- Engaging in video games
- Trying new cuisines
- Honing culinary skills
Timeline
Bar Staff (Part-Time)
Box Hill RSL
08.2022 - Current
Accountant/Sales
Ezychargers Pty Ltd
08.2021 - 11.2024
Customer Service Associate (Nic Scali and Plush)
Mash Staffing
01.2020 - Current
Accounts Officer
Wash and Polishing Detailing
09.2019 - 03.2021
Kitchen Hand
Daisy’s Hotel
04.2019 - 09.2019
Master of Accounting - International Finance
Deakin University
Brand Ambassador
Advanced Diploma - Management and Leadership
Greenwich College
Bachelor of Business Administration -
Punjab University
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