Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Hobbies and Interests
Timeline
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Piyush Roy

Melbourne,VIC

Summary

Motivated MBA applicant with over three years of SAP Technical Consultant expertise. Excited to apply my abilities to an incredible firm.

Overview

5
5
years of professional experience

Work History

Shift Manager

Maccas
08.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Deakin Australian Business Consultancy Experience

The Salvation Army
03.2024 - 04.2024
  • Conducted comprehensive market research to understand the interests and values of the 6 to 25 age demographic, leading to data-driven strategy development.
  • Developed and implemented targeted outreach campaigns on social media platforms favored by younger audiences, such as Instagram and TikTok, to raise awareness and engagement.
  • Organized community events and workshops tailored to interests of younger individuals, facilitating a connection with The Salvation Army’s mission and activities.
  • Collaborated with local schools and youth organizations to introduce The Salvation Army's programs, enhancing visibility and accessibility for potential young members.
  • Leveraged digital tools to create an engaging and interactive membership sign-up process, simplifying the registration experience and appealing to a tech-savvy demographic.
  • Measured and analyzed the effectiveness of different strategies and adjusted approaches based on feedback and analytics to optimize membership growth.

SAP Technical Consultant

Accenture
06.2019 - 07.2022
  • Worked on projects with two of the largest chemical producers in the world: BAYER, BASF SE, and Boehringer Ingelheim
  • Worked as SAP ABAP Developer for both the companies
  • Maintained and upgraded existing systems, increasing team efficiency
  • Designed and tested complex SAP ABAP code, documenting debugging processes to control errors
  • Worked closely with other developers, UX designers, and business and systems analysts to create a cohesive finished product
  • Diagnosed problems with business technology, interviewing employees from different teams across numerous departments to obtain a comprehensive picture of IT challenges
  • Collaborated with engineers, system analysts, and programmers regarding project capabilities and limitations to deliver optimal functionality
  • Following the DevOps model and using Jira Software
  • Worked in HR Module for Bayer Project in AD and AM project
  • Worked as POC for IDOC-related issues and analyzed the complex issues in the Yard Management system
  • Was promoted in my 3-year tenure as well as received multiple hikes.

Education

Master in Business Administration -

Deakin Business School
Melbourne, Victoria
06.2024

Bachelor of Technology -

Mukesh Patel School of Technology and Management Education
Mumbai, Maharashtra
05.2019

Skills

  • Microsoft Word
  • SAP ABAP
  • Jira
  • Agile Methodologies
  • SCRUM procedures
  • Good Presentation Skills

Personal Information

  • Date of Birth: 01/05/97
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Hobbies and Interests

  • Hiking
  • Swimming
  • Fitness
  • Travelling and Socialising
  • Collecting Sneakers

Timeline

Deakin Australian Business Consultancy Experience

The Salvation Army
03.2024 - 04.2024

Shift Manager

Maccas
08.2023 - Current

SAP Technical Consultant

Accenture
06.2019 - 07.2022

Master in Business Administration -

Deakin Business School

Bachelor of Technology -

Mukesh Patel School of Technology and Management Education

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Piyush Roy