PLOY WATCHARAPORN

• Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
• Analyzed employee feedback surveys to determine areas needing improvement in the dining experience.
• Managed food service sales, costs and budget administration to keep operations in line with financial targets.
• Assisted kitchen staff with preparing meals during peak hours or when personnel shortages occurred.
• Provided ongoing coaching and mentoring for employees in order to improve their job performance.
• Coached staff on strategies to enhance performance and improve customer relations.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
• Ensured compliance with health and safety regulations in the kitchen and dining areas.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.

• Served meals in a timely manner according to established guidelines.
• Filled condiments and napkin containers during slack periods.
• Prepared checks, itemizing total meal costs and taxes.
• Answered questions about menu selections and made recommendations when requested.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Explained menu items, describing ingredients and cooking methods upon request.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Communicated product information with confidence and educated consumers about product.

Monitored customer preferences to determine focus of sales efforts and maintained knowledge of current promotions and product features.

Organized promotional events to introduce new products and services to the public

Help the chef restock ingredients for food and drink, and chop vegetables.

Take orders and serve customers

Made smoothie.

Wash dishes and clean tables.

Cleaned tables, and re-stocked tableware and supplies.

Assisted in booking tablefor guests.

Checked back with customers throughout meal service to ensure satisfaction.

Took orders for food and drinks and delivered them to customers.

Handling the payment (card and cash).

Chopped vegetables, butchered meats and whisked sauces to prepare food for service and check stock.

Support food safety.

Clean and close the kitchen.

Handle beverage station