Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Quote
Work Availability
Work Preference
Software
Timeline
Hi, I’m

Po-Hsiang (Perry) Chang

Darwin,NT
Po-Hsiang (Perry) Chang

Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget through FB/Google Ads/WIX. Aggressively pursues new sales leads resulting in high sales close rate through email/text/call/visit. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.

Hardworking employee enthusiastic about learning project management, data analysis, marketing, digital sales, AI tool facilitation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

13
years of professional experience
2
Languages

Work History

Klumin Fencing Pty Ltd

Sales & Marketing Manager
01.2021 - Current

Job overview

  • Increased sales revenue by implementing targeted marketing strategies and effective sales techniques. Proven record with significant growth from $500K to $1.28M between 2021 and2022. A steady 17% growth to $1.5M in 2022-23. Expected to reach$2M for 2023-24.
  • Developed key account relationships for improved client retention and long-term partnerships. Proven success from 0 to at least 30 key account clients across contractors, builders, real estate agent and suppliers between 2021-24.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content. Proven success to generate more than 15 leads a week through Facebook (360 fans with 6x 5 stars comments)/ Wix / Google Ads (9x 5 stars comments). Consider as top 5 well-known fencer in NT.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service. Utilize Xero to generate and send custom quote, purchase order and invoices to client and supplier. Utilize and integrate Google Drive and Google Calender to achieve remote management also improve customer's accessibility to the service & product.
  • Managed cross-functional teams to execute successful product launches and marketing initiatives. Coordinate with installing team to build a show room at front of the company to show casing company's product.
  • Implemented data-driven tactics for more accurate forecasting and improved overall decisionmaking. Redirect company's product and service focusing from Colorbond Fencing to Aluminium Fencing result in 30% increase on revenue between 2021 and 2023.
  • Expanded distribution channels by forming strategic partnerships with key industry players. Plan and propose a bulk buy deal with industry leading brand to stakeholder to dissolve the increasing demands of slat fencing product. Expect to create more than 10 distribution channels and become one of the biggest Aluminium slat suppliers in NT.
  • Pursued certification in date analysis and project management to improve creative sales skills and influence decision-makers.

Arbor Technology

Account Manager
09.2012 - 06.2013

Job overview


  • Spearheaded revenue maximization efforts for Australia and France accounts by proposing new products or services. Multiple conference calls and discussion to help Australia and France branches to achieve their goals.
  • Developed new business relationships through extensive cold calling and market research, as well as reconnected with old accounts to uncover potential opportunities. Successfully reconnect the client in Finland and open a new project to put in production of tailored control board for the company in 2012.
  • Demonstrated strong negotiation skills in pricing, terms of sales, and service agreements
  • Identified customer needs through various communication channels, including emails, conference calls, and other approaches
  • Fostered and maintained strong working relationships with senior colleagues and other departments. Proactively joining cross-functional team meetings in order to get the best communication result between client and technical team.
  • Collaborated with international sales teams across different overseas markets to ensure cohesive teamwork and alignment of objectives. Shared market strategy and trend among Australia, UK, France, Japan and Germany.
  • Acted as a liaison between internal and external stakeholders, clients, and external vendors to develop and implement client solutions
  • Facilitated communication between clients and support teams to swiftly resolve issues and ensure customer satisfaction. Constantly technical support for French account.
  • Prioritized tasks and projects effectively to meet tight deadlines and achieve objectives
  • Worked independently with minimal supervision to drive account activities and efficiencies
  • Monitored account performance and activities to achieve company goals and sales objectives
  • Guaranteed customer satisfaction by monitoring after-service activities and implementing quick and effective problem resolutions
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Megatex Sewing Machine Co, Ltd

Sales Representative
11.2010 - 12.2012

Job overview


  • Developed and nurtured existing client relationships, resulting in significant overseas sales growth. Handle El Salvador key account and generate 20% more sales revenue than the Sales Manager and receive the first bonus at the first season.
  • Attended trade shows to represent company products, generate leads, and network with potential clients. Attend industry trade show in China/Germany to reach potential client from local market. Manage to sold all the carpet machines presented on the trade show in Germany in 2021.
  • Executed full sales cycles from lead processing to conversion and closing, contributing to increased sales volume.
  • Expanded business relationships through regular communication by email or international calls and effective account management strategies.
  • Conducted meetings with overseas clients to review services, identify sales opportunities, and address inquiries.
  • Informed clients of promotional offers to drive sales productivity and increase sales volume
  • Collaborated with local sales partners to make strategic decisions for overseas market expansion. Travel to Turkey with owner to visit potential client and also build relationship with present partner and kelp penetrate local market.
  • Negotiated price, terms of sales, and service agreements with overseas purchase executives to secure advantageous deals.
  • Demonstrated machinery features to customers, effectively influencing purchasing decisions. In crease and captured more than 50 potential clients at the trade show in China and Germany in 2021.
  • Acted as a liaison between clients and support/technical teams to resolve issues promptly. Hands on personality, constantly back and forth between office and factory in order to secure orders and provide impeccable customer service
  • Collaborated with the manufacturing department to provide customer feedback and recommend operational changes to meet emerging market trends. Hands on personality, packing and disassemble machines with production line worker in order to catch up the shipping schedule.
  • Handled customer complaints, facilitated negotiations, and resolved issues to mutual satisfaction.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased sales revenue by identifying and targeting high-potential accounts. Develop and open up Egypt sales channel and start exporting machines into Egypt from 2011, first batch was 300 bagging machines.
  • Expanded customer base through cold calling, networking, and relationship building. Increase up to at least 50 accounts from previous existing non-moving account in Megatex in 2010. Most of the accounts were either frozen before or abandoned.

Education

International College of Advanced Education Darwin, NT

Diploma from Hospitality
05.2015

University Overview

Fu Jen Catholic University Taiwan

Bachelor from Financial & Law
06.2006

University Overview

Skills

  • Team Leadership
  • Sales Tracking
  • Performance tracking and evaluations
  • Sales Quota Achievement
  • Social Media Management
  • Business Development
  • Lead prospecting
  • Interpersonal communication skills
  • Adaptability
  • Self Motivation

References

References

Klumin Fencing Project Manager

Vince Wee / 0432678302

Klumin Fencing- Site Manager

Fox Chang / 0481 198 305

Themilestone Group/ Director

(2016 - 2020 as a Duty Manager in an restaurant "Lazy Susan's Eating House")

Jason Hanna / 0414869297

Lazy Susan's Eating House / Restaurant Manager

Alvin Deleon / 0411376212

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Quote

I will do my best to make my boss making big money because then I can earn big money too, that simple!!
Perry Chang
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Company CulturePersonal development programsCareer advancementWork-life balanceFlexible work hoursWork from home option

Software

Word

Excel

Xero

Outlook

Google Drive

Timeline

Sales & Marketing Manager
Klumin Fencing Pty Ltd
01.2021 - Current
Account Manager
Arbor Technology
09.2012 - 06.2013
Sales Representative
Megatex Sewing Machine Co, Ltd
11.2010 - 12.2012
International College of Advanced Education
Diploma from Hospitality
Fu Jen Catholic University
Bachelor from Financial & Law
Po-Hsiang (Perry) Chang