Enthusiastic job-seeker offering experience in customer service and sales. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Dedicated to offering exceptional assistance to team members and clients.
Overview
8
8
years of professional experience
Work History
Receptionist
Roseville Family Dentist
2021.03 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Certified Nursing Assistant
St John Ambulance
2023.02 - 2023.12
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Barista
Psycho Chicken
2016.02 - 2019.12
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
Bachelor of Arts / Masters of Nursing - Arts And Social Sciences
The University of Sydney
Camperdown
12.2024
Skills
Scheduling
File Management
Administrative Support
Time Management
Verbal and Written Communication
Customer/Client Relations
Document Management
Customer Service
Active Listening
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Nursing Assistant
St John Ambulance
2023.02 - 2023.12
Receptionist
Roseville Family Dentist
2021.03 - Current
Barista
Psycho Chicken
2016.02 - 2019.12
Bachelor of Arts / Masters of Nursing - Arts And Social Sciences
The University of Sydney
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