Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Pollettia Storch

Dalby

Summary

Proven leader and fast learner, I excelled at The Reject Shop & Smarter Nutrition by driving quality control and productivity improvements. Skilled in staff training and problem-solving, I fostered team motivation and efficiently managed multiple projects, significantly enhancing customer satisfaction and operational efficiency.

Overview

Work History

Assistant Manager

Reject Shop
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Production Manager

Smarter Nutrition

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.


Effectively operate Milton's Extruders & Press machines.


Tested qualitity of produced products from extruding grains and feeds.


Created detailed instructions on how to use and fix machinery for my team.


Invocing for customers as well as taking calls and creating good connections with them.


Fixing and safe usage of machinery and teaching of new team members on how to correctly use the machinery.

  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.

Online Assistance Manager

Woolworths

Proved successful working within tight deadlines and fast paced atmosphere.


Used critical thinking to break down problems, evaluate solutions and making decisions.


Established and updated work schedules to account for changing staff levels and expected workloads.


Maintained a high standard of meeting KPI,s and coaching team members in how to meet them effectively and safely.

Education

Year 10 Certificate -

Roma Middle School
Roma, QLD

Skills

    * Strong leadership

    * Fast learner

    * Eye to detail

  • Decision-making
  • Problem-solving
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Staff management
  • Employee scheduling
  • Multitasking and organization

Reference

Andrew Whyte- General Manager -                  0428 735 560


Laird Selkirk - Operation Manager -

0419 296 013


Courtney Isherwood- Customer Experience  Co-ordinator  BUSY at Work -

0498 392 729

Timeline

Assistant Manager

Reject Shop

Production Manager

Smarter Nutrition

Online Assistance Manager

Woolworths

Year 10 Certificate -

Roma Middle School
Pollettia Storch