Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Domain Experience
KEY ACCOUNTABILITIES
Generic

Ponnu Satheesh

Quality Engineering Lead
Melbourne

Summary

Results-driven Quality Engineering Lead with over 14 years of experience in software testing within the banking and utility sectors, demonstrating robust proficiency in User Acceptance Testing (UAT) coordination and support. Expertise includes Agile testing methodologies, mobile application testing, API testing, and comprehensive end-to-end system validation. Certified Scrum Master and ISTQB certified professional, skilled in test coordination, defect management, release support, and effective stakeholder communication in fast-paced Agile environments. Committed to delivering high-quality software solutions that meet business needs and user expectations.

Overview

15
15
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Quality Engineering Lead

Infosys Ltd.
04.2025 - Current
  • Led end-to-end testing for a business-critical payment gateway replacement project at a major Australian utility organization - Greater Western Water. The project involved migrating from a legacy payment gateway to a new external payment gateway, requiring integration validation across multiple applications and downstream systems.
  • Conducted thorough risk assessments for complex engineering projects, minimizing potential hazards while maximizing resource utilization.
  • Collaborated with stakeholders to gather requirements and develop tailored engineering solutions that met business needs.
  • Coordinated end-to-end User Acceptance Testing (UAT) activities for multiple business-critical initiatives, supporting SIT handover from a testing team of 15+ testers across numerous Jira stories and releases.
  • Prepared UAT scenarios, managed test data setup, and collaborated closely with business stakeholders, business analysts, and end users to facilitate hands-on UAT execution and ensure business requirements were validated effectively.
  • Provided ongoing support during UAT execution, including defect triage and tracking, coordination between business and delivery teams, and publishing UAT status/results to ensure timely sign-off and smooth release delivery.

Technical Test Lead

Infosys Limited
10.2022 - 03.2025
  • Working as Test Lead at National Australia Bank. The project enabled self-service onboarding through a digital portal, including electronic identity verification using document scanning and automated validation. The solution also supported opening of business transaction accounts (BTA) through an end-to-end digital workflow spanning UI, APIs, and backend systems. The project was business-critical, involving multiple integrated applications and full lifecycle testing across the platform.

Responsibilities:

  • Identifying the test scope and prepare the Scope document (TSD)
  • Identify the test strategies and approaches.
  • Coordinating with the product owner and Business Analyst to understand the business requirements and derive testable scenarios.
  • Identify the scope of early integration testing (EIT) as and when different assets complete their build and deliver the code to integrated environment.
  • Use different API testing tools such as postman to implement EIT.
  • Test execution, defect management and providing Test Summary Report.

Senior Test Analyst / Acting Test Lead

Infosys Limited
08.2020 - 09.2021
  • Working as acting Test Lead at National Australia Bank. The project is to digitize the account opening process of business transaction account and origination of debit cards.

Responsibilities:

  • Identifying the test scope and prepare the Scope document (TSD)
  • Identify the test strategies and approaches.
  • Coordinating with the product owner and Business Analyst to understand the business requirements and derive testable scenarios.
  • Identify the scope of early integration testing (EIT) as and when different assets complete their build and deliver the code to integrated environment.
  • Use different API testing tools such as postman to implement EIT.
  • Created excel macro to convert base64 code to pdf to enable early integration testing.
  • Leading the test team and coordinating the work between the test team and different stakeholders.
  • Conducting defect triage meetings
  • Test execution, defect management and providing Test Summary Report.

Senior Test Analyst - Mobile Testing

Infosys Limited
12.2019 - 07.2020
  • Worked as a Senior Test Analyst at National Australia Bank. This initiative helps the customers to set a saving goal, track the savings and hence encourage to manage finance in a better way through mobile app (iOS and Android)
  • Responsibilities:
  • Providing Test Estimates and preparing Test Plan (Master Test Plan – MTP) & Test Strategy
  • Identify the test scenarios from business requirements.
  • Prepare test cases to cover test scenarios.
  • Prepare test data for all business scenarios.
  • Identify the different mobile platforms to be tested.
  • Perform the end-to-end testing to verify the integration points.
  • Performed testing on both physical devices as well as mobile device simulator – Perfecto.
  • Leading the test team and coordinating the work between the test team and different stakeholders.
  • Test execution and conducting defect triage meetings with all the assets when needed.
  • Script and publish Test Summary Report – TSR for testing sign off.
  • Supporting User Acceptance Testing and Post Implementation Validation.

Senior Test Analyst

Infosys Limited
07.2019 - 11.2019
  • Worked as a Senior Test Analyst at National Australia Bank. This project is to provide customer information available to the IVR system so that finer grained routing logic and destination queues are implemented using the customer attributes.

Responsibilities:

  • Identify the test scenarios from business requirements.
  • Prepare test cases to cover test scenarios.
  • Identify the scope of IVR automation tools.
  • Implement IVR automation tool (Cyara)
  • Perform the end-to-end testing to verify the integration points.
  • Test execution and conducting defect triage meetings with all the assets as and when needed.
  • Script and publish Test Summary Report – TSR for testing sign off.

Test Analyst / Onsite Coordinator

Infosys Ltd.
12.2017 - 06.2019
  • Worked as a Test Analyst at National Australia Bank. The project is to digitize the roll over process of the term deposit accounts on maturity.

Responsibilities:

  • Acted as the coordinator between the onshore and offshore teams to effectively manage the time gap.
  • Coordinating with the product owner and Business Analyst to understand the business requirements and derive testable scenarios.
  • Perform the end-to-end testing to verify the integration points.
  • Conducting meetings with stakeholders and gather and analyze the business requirements.
  • Test execution, defect management and providing Test Summary Report.
  • Reduced production issues by implementing rigorous regression testing before each release.
  • Supporting User Acceptance Testing and Post Implementation Validation.

Offshore Test Analyst/Engineer

Infosys Ltd.
01.2011 - 11.2017
  • Worked in different projects such as legacy system updates, Internet Banking website functionalities, uplift payment features etc for National Australia Bank from offshore (Infosys Ltd.)

Responsibilities:

  • Understand the functional requirements and analyze the product risk.
  • Prepare the test strategy, Test Objective Matrix, test cases and test data.
  • Execute of the test cases and defect management.
  • Defect analysis and reporting.
  • Publishing Daily Status Reports (DSR)

Education

Bachelor Of Technology - Electronics And Communication Engineering

Cochin University of Science And Technology
India
03-2011

Skills

Test Management – qTest, JIRA, Rally, HP ALM

Collaboration – Confluence, SharePoint, DevOps, GitHub

API Testing – Postman

IVR Test automation – Cyara

Certification

ISTQB Foundation Certificate ISQI 2024

Timeline

Quality Engineering Lead

Infosys Ltd.
04.2025 - Current

Technical Test Lead

Infosys Limited
10.2022 - 03.2025

Senior Test Analyst / Acting Test Lead

Infosys Limited
08.2020 - 09.2021

Senior Test Analyst - Mobile Testing

Infosys Limited
12.2019 - 07.2020

Senior Test Analyst

Infosys Limited
07.2019 - 11.2019

Test Analyst / Onsite Coordinator

Infosys Ltd.
12.2017 - 06.2019

Offshore Test Analyst/Engineer

Infosys Ltd.
01.2011 - 11.2017

Bachelor Of Technology - Electronics And Communication Engineering

Cochin University of Science And Technology

Domain Experience

  • Banking

- Consumer banking

- Business banking

  • Deposits
  • Lending
  • Payments
  • Utilities
  • Customer Billing & Payment Systems
  • Digital Customer Services

KEY ACCOUNTABILITIES

  • Quality Assurance Strategy and Planning
  • Team Leadership and Management
  • Test Planning and Execution
  • Defect Management
  • Automation
  • Collaboration and Communication
  • Continuous Improvement
  • Risk Management
  • Documentation and Reporting
  • Compliance and Standards
Ponnu SatheeshQuality Engineering Lead