PDF, MICROSOFT WORDS, PPT, EXCEL
Hi, I’m
POOJA CHAND
TEACHER
SYDNEY,LIVERPOOL
Timeline
Coordinating Supervisor
Soroptimist, International
01.2022 - 02.2024
Assistant Teacher
Ministry Of Education, Fiji
02.2016 - 02.2024
Fiji National University
Bachelor in Higher Education Secondary (English/Hindi) from Secondary Teacher
01.2014 - 12.2015
Fiji National University
Diploma in Higher Education Secondary (English/Hindi) from Education (English/Hindi)- Teacher Secondary
01.2013 - 12.2014
Nadi Business College
Certificate in Computer Operation from Microsoft Word, Excel, PDF, PPT
11.2010 - 12.2010
Work History
Soroptimist, International Lautoka, Ba
Coordinating Supervisor
01.2022 - 02.2024
Job overview
- Developed strong relationships with clients, ensuring long-term partnerships and repeat business opportunities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Implemented quality assurance measures to maintain high standards of service delivery and client satisfaction.
- Managed senior-level personnel working in marketing and sales capacities.
- Championed change initiatives that fostered innovation, adaptability, and continuous improvement within the organization.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Optimized workflow processes to reduce bottlenecks, improve efficiency, and increase output without compromising quality.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborated with cross-functional teams to ensure seamless integration of efforts in achieving organizational objectives.
- Spearheaded process improvements that led to increased efficiencies in daily operations.
- Completed projects within deadlines through effective time management and prioritization of tasks.
- Enhanced team productivity by implementing efficient scheduling and task delegation.
- Streamlined communication among staff members for improved project coordination and reduced misunderstandings.
- Reduced operational costs with strategic budgeting and resource allocation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Analyzed performance data to identify areas for improvement and implemented targeted interventions for maximum impact.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Increased customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Managed vendor relationships effectively to negotiate favorable contracts while maintaining high-quality products or services delivery.
- Trained new hires on company policies and procedures ensuring a smooth onboarding experience.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Established a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Mentored junior employees, fostering professional growth and enhancing overall team performance.
- Oversaw the successful completion of multiple projects simultaneously, demonstrating exceptional multitasking abilities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance regularly and provided constructive feedback leading to increased productivity and job satisfaction.
- Facilitated regular team meetings for status updates, addressing challenges proactively, and maintaining alignment with company goals.
- Established team priorities, maintained schedules and monitored performance.
- Conducted thorough risk assessments to mitigate potential issues before they arose, minimizing disruptions in operations or project timelines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
Ministry Of Education, FijiLautoka, Ba
Assistant Teacher
02.2016 - 02.2024
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Overview
8
years of professional experience
4
years of post-secondary education
2
Language (English/Hindi)
Education
Fiji National University Lautoka, Fiji
Diploma in Higher Education Secondary (English/Hindi) from Education (English/Hindi)- Teacher Secondary
01.2013 - 12.2014
University Overview
Fiji National University Fiji Islands
Bachelor in Higher Education Secondary (English/Hindi) from Secondary Teacher
01.2014 - 12.2015
University Overview
Nadi Business College
Certificate in Computer Operation from Microsoft Word, Excel, PDF, PPT
11.2010 - 12.2010
University Overview
Skills
- Compliance Requirements
- Supervising Investigations
- Annual Budgets
- Operational Standards
- Program Reviews
- Site Investigations
- Risk Mitigation
- Carrier Relationships
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated context expertise, including competitive offerings, pricing and market positioning. Customer-focused professional with successful 8-year career in education sector. Dynamic successful applying teaching and learning in busy business environment.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementFlexible work hoursWork-life balancePaid sick leavePersonal development programsWork from home optionHealthcare benefitsPaid time offCompany Culture401k matchTeam Building / Company RetreatsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
Accomplishments
· Achieved 100% Pass Rate in English Subject – FY10CE-2016
· Achieved 100% Pass Rate in English Subject – FY10CE-2017
· Achieved 100% Pass Rate in English Subject – FY10CE-2018
· Achieved 100% Pass Rate in English Subject – FY12CE-2019
· Achieved 100% Pass Rate in English Subject – FY12CE-2020
· Achieved 100% Pass Rate in English Subject – FY12CE-2021
· Achieved 100% Pass Rate in English Subject – FY12CE-2022
· Achieved 100% Pass Rate in English Subject – FY12CE/FY13CE-2023
· Social commitment- International Soroptimist, western division, Lautoka, Fiji
· Awarded Best Inflation and Mitigation coordinator- Ministry of Education-2022
· Coordinator I Am Digital Program and Save the Children Fiji Organization by META
· Awarded Best Coordinator for Needy Children in Central College Lautoka-2021-2022-2023.
Affiliations
Affiliations
- Teaching and Learning
Additional Information
Additional Information
Passionate Teacher with experience developing and implementing diverse curriculums covering a wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Accomplished Social worker adept at coordinating documentation, spreadsheets, presentations and supporting materials. Detail-oriented and methodical professional with an analytical approach. Prepared to apply extensive knowledge and experience to challenging new role in Soroptimist International Fiji. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Currently perusing Diploma in Early Childhood Education at Axis Institute in Parramatta.
Software
Interests
Teaching
Reading, Movie Critic, Poem Writer.
Reading, Movie Critic, Poem Writer.
If you want your writing to have readers, you must be a reader yourself.
And not just a casual reader. Not just a reader of news or science journals or even this blog. You must be a reader of books, literary journals, and essays on writing. Read in different genres: screenplays and poems, novels and lyric essays, and so on.